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sales@thewellbeinggroup.co.uk

01905 337187

Brita Tap

Repairs

As a supplier of Brita tap systems, we are a fully trained and approved contractor for the installation, repair and service of all Brita Tap dispensers. 

In the modern workplace, efficiency and convenience are paramount. BRITA boiling taps have become a staple in many offices, providing instant access to hot water for beverages and meal preparation. However, like any appliance, these taps may occasionally require maintenance or repairs to continue functioning optimally. This is where the Wellbeing Group’s BRITA boiling taps repair service comes into play, ensuring your office kitchen remains efficient and your employees happy.

Brita Taps

BRITA Tap Repair Service

The Wellbeing Group is renowned for its comprehensive support and maintenance services, ensuring that BRITA boiling taps in your office continue to function seamlessly. Here’s what makes their repair service stand out:

Highly Trained Technicians

Expertise: The Wellbeing Group employs highly trained and certified technicians who specialize in BRITA products. Their deep understanding of the equipment ensures accurate diagnostics and effective repairs.

Professionalism: Technicians are not only skilled but also professional and courteous, minimizing disruption to your workplace during service visits.

Prompt and Reliable Service

Quick Response Time: Understanding the importance of operational efficiency, the Wellbeing Group prioritizes quick response times to repair requests, ensuring minimal downtime.

Efficient Repairs: With access to a wide range of genuine BRITA parts, technicians can perform repairs promptly and effectively, restoring full functionality.

Comprehensive Maintenance Plans

Preventative Maintenance: In addition to repair services, the Wellbeing Group offers comprehensive maintenance plans. These plans include regular inspections and servicing to prevent issues before they arise.

Flexible Scheduling: Maintenance visits can be scheduled at convenient times to avoid disrupting the workplace.

Customer Support

Accessible Help: The Wellbeing Group provides excellent customer support, with easy access to assistance via phone or email for any queries or concerns regarding BRITA boiling taps.

Follow-Up Services: After repairs or maintenance, follow-up services ensure that the solution implemented is effective and the equipment continues to perform well.

BRITA Tap Service Plans

Our Brita Service Plans help preserve your Brita Tap and our service engineers are quick to respond to any Brita tap breakdowns and will be happy to help with any query you may have. In addition to this, we have three Brita Tap maintenance packages; Silver, Gold and Platinum. Each of these Brita tap service plans have different levels of cover depending on what your requirements are as your taps may still be under warranty for Brita Tap spare parts.

5 benefits of Brita Taps Service Plans:

 

– Dedicated expert engineers and customer service team

– Service packages that suit your requirements

– BRITA approved filters, spare parts and components

– Proactive filter changes to keep your equipment and water at its best

– Easy budgeting, one annual invoice and we take care of the rest!

Brita FAQ

Maintaining the efficiency and performance of your BRITA boiling taps is essential for a smooth-running office. The Wellbeing Group’s repair service ensures that any issues are addressed promptly and professionally, keeping your workplace kitchen in top condition. By opting for their expert service, you are investing in the longevity of your equipment and the overall well-being of your office environment.

Ensure your BRITA boiling taps remain reliable and efficient with the Wellbeing Group’s specialized repair services. Experience the peace of mind that comes with professional maintenance, and keep your office running smoothly.

The below troubleshooting guide may have you solve any issues you have with your Brita taps to avoid calling out an engineer:

No Still Water Coming Out

Check whether sparkling water is able to be dispensed. If so, then it could be that the still water side is frozen. Unplug the unit for 24 hours, then see if it will work, if not, you will need to arrange for an engineer.

No Sparkling Water Coming Out

If the sparkling button is illuminated, reset the carbonator by switching the unit off and then back on.  Also check the pressure on the CO2 regulator and that the CO2 is turned on.

Cold Water Coming Out Warm

Check unit is plugged in and blue power light is on, consequently, if it is off, turn the machine on and wait at least 45 minutes to check whether the water is coming out cold.  Secondly, if the blue light is on, check the vents on the unit to make sure they are clear of objects and dust. Clean the vents with a soft cloth if necessary.

No Hot Water Coming Out

If the boiler light is on, try unplugging the unit and then turn back on, wait 5 minutes for the boiler to heat up.  If hot water still doesn’t dispense, you will need to call our technical team.

Brita Unit Making Loud Noise

Check the water supply is turned on. If it is on, this is most likely a faulty unit and will need an engineer to fix.

Brita Water Filters

We stock and supply a range of official BRITA parts, including all essential accessories for your water dispenser, from water filters to maintain the purity of your water to replacement CO2 canisters for sparkling water dispense.

Cleaning Tablets

Service & Technical Support Form

Boiling Taps Service Form (#19)

Service & Maintenance Plans

Our service & maintenance plans are deisgned to save you money and time, allowing you to focus on the day job. We even monitor and contact you when your machines require a service, working around the most convient times and dates for your business.

What our customers say...

" So helpful, friendly and knowledgeable, took the time to show us all the functions on the machine nothing was too much trouble… a credit to the Wellbeing family. "

" High quality products with brilliant customer service. Everyone you deal with from initial contact to the installer are knowledgeable, friendly and extremely helpful. I would recommend this company to anyone. "

" Excellent company to deal with, sales people very helpful and after our coffee machine and Billi tap were installed their after care was superb. Products are very good quality and any breakdowns are dealt with very quickly. The service technicians are also very friendly! "

Credentials