Billi Tap Service and Maintenance

Billi Tap Service Plans – why they are a good idea

The Billi water dispensers are innovative systems that provide instant filtered boiling, chilled & sparkling water for the workplace. Once your Billi system is installed by one of our engineers or a fit out contractor, you will need to consider the ongoing maintenance to keep your Billi tap in tip top condition.

Wellbeing Group are a Platinum Partner for Billi Tap systems. This means we’re a fully trained and approved contractor for the supply, installation and service of all Billi Tap products. 

This also means we can service and repair any Blli tap system whether you are an existing Wellbeing Group customer or not. You could have bought your Billi Tap from anyone but we will still happily resolve your issue for you, our service standards are industry leading and we promise a rapid response to your issues.

There are two options – You can pay for a call-out each time for us service your Billi Tap and any additional labour or parts required to repair the system. Alternatively you can sign up to our annual service plans which are designed to save you time and money and provide peace of mind for ongoing bi-annual servicing of your Billi Tap including filter changes. You can see what’s included in each of our plans below.

Six Benefits of a Billi Tap Maintenance Plan:

• Proactive preventative maintenance helps to avoid break downs

• Dedicated scale management plan based on your local conditions to maximise energy & unit efficiency

• Filters are changed on time which ensures a consistent taste and reduces the risk of lime scale build up

• Easier to budget for, as all costs can be worked out at the start of the year

• Priority service as your unit can be logged onto our service system ahead of time

• Save money on standard Pay as You Go service rates and ad hoc visits.

• One phone number and a dedicated service email which you can log any service requests

Silver – includes routine servicing and replacement filters (both scale and taste filters)

Gold – includes routine servicing, replacement Billi filters and covers all labour charges on any break downs

Platinum – full package which includes servicing, filters, labour charges and replacement parts

Book a maintenance visit:

Our Billi service technicians are qualified water system experts, trained to professionally service and maintain all Billi products and other brands throughout the UK.

Booking a Billi service call is easy – simply email sales@thewellbeinggroup.co.uk with the details below, and we will do the rest for you:

• Product Type:
• Model (if known):
• Serial Number:
• Details of the fault:
• Company Name:
• Location of the equipment:
• Contact Name:
• Contact Number:

If you would prefer to discuss your Billi tap service request over the phone, please call our friendly team on 01905 337187 where will be more than happy to give you our best advice and quotation.

Eco-Friendly Boiling Water Taps