Zip Taps FAQ

We offer a range of coffee machines to suit every type and size of workplace. We base our coffee machine selection advise based around on the number of people in an office. The larger the office, the larger the machine needed to cater for the workplace. From there it’s all about styling preferences and functions you’d like your coffee machine to perform and the kind of drinks it can dispense. Milk choices and capabilities are often a big consideration, such as fresh milk options and the ability to dispense Vegan and plant based milk choices, cold foamed drinks, and perfect black coffees.

Yes, our extensive range of coffee machines for the workplace have been designed specifically for the office environment, meaning that we have machine that can be installed in office kitchens, meeting and board rooms, receptions, lobbies and waiting rooms. Our friendly service team will work with you to arrange an engineer to survey and install where you would like your machine(s) installed.

We certainly recommend a service plan for your office coffee machine, this will take of the admin away from you by allowing us to take care of service reminders and ensuring your filters and matching is deep cleaned and serviced regularly to prevent problems and ensuring your machine performs to the best of its ability to deliver quality coffee every time. It will also save you money on filter replacements and unexpected call outs.

All of our coffee machines can be easily wiped cleaned very quickly and easily. For a deeper clean you can follow instructions on your machines digital screens, If not we provide handy cleaning guides (below), to ensure taste and quality, but also to prevent potential blockages and breakdowns. All of the essential cleaning products are available to purchase online store.

As part of our service and maintenance plans, our engineers will carry out a full deep clean and descale twice a year, helping to maintain a premium coffee experience.

All coffee beans are different depending on how and in the regions in which they are gown and therefore require different settings on bean to cup machines to maximise taste but also how they are grinded to prevent breakdowns. We have launched our own range of carefully selected, speciality coffee blends are of premium quality and we calibrate our machines to compliment the beans we sell. Check out our Wellcafé range of coffee.

In summary, if you want a genuinely great coffee experience, it pays to have a one stop shop, that delivers high quality of beans, machines and service. Here at Wellbeing Group we have all of these resources to we ensure we are able to deliver a complete 360 service package for your office coffee requirements.

Fresh milk always provides a better milk texture. That’s why we set up all of our coffee machines with the manufacturer’s recommended guidance (along with our own expert testing and tasting) of semi skimmed milk. However, granulated milk has its own key benefits – it makes it much easier to clean the machine. Granulated milk can typically save 15 minutes of cleaning a day. If you have multiple machines, this can be a big time saving. We have launched our own Wellcafé 100% semi skimmed granulated milk. Check out our full range of Wellcafé products, everything you need to keep your coffee machine nicely stocked.