Brita Tap Service

Brita taps are an investment.  Therefore, it’s important to maintain them to achieve the most return on the outlay of your hard earned cash. Our Brita Service Plans help preserve your Brita Tap and our service engineers are quick to respond to any Brita tap breakdowns and will be happy to help with any query you may have.  In addition to this, we have three Brita Vi Tap maintenance packages; Silver, Gold and Platinum.  Each of these Brita tap service plans have different levels of cover depending on what your requirements are as your taps may still be under warranty for Brita Tap spare parts.

5 benefits of Brita Tap Service Plans:

– Dedicated expert engineers and customer service team

– Service packages that suit your requirements

– BRITA approved filters, spare parts and components

– Proactive filter changes to keep your equipment and water at its best

– Easy budgeting, one annual invoice and we take care of the rest!

The below troubleshooting guide may have you solve any issues you have with your Brita tap to avoid calling out an engineer:

No still water coming out:

Check whether sparkling water is able to be dispensed.  If it is, then it could be that the still water side is frozen.  Try unplugging the unit for 24 hours and then see if it will work, if not, you will need to arrange for an engineer.

No sparkling water coming out:

If the sparkling button is illuminated, reset the carbonator by switching the unit off and then back on.  Also check the pressure on the CO2 regulator and that the CO2 is turned on.

Cold water coming out warm:

Check unit is plugged in and blue power light is on, consequently, if it is off, turn the machine on and wait at least 45 minutes to check whether the water is coming out cold.  Secondly, if the blue light is on, check the vents on the unit to make sure they are clear of objects and dust. Clean the vents with a soft cloth if necessary.

No hot water coming out:

If the boiler light is on, try unplugging the unit and then turn back on, wait 5 minutes for the boiler to heat up.  If hot water still doesn’t dispense, you will need to call our technical team.

Brita unit making loud noise:

Check the water supply is turned on. If it is on, this is most likely a faulty unit and will need an engineer to fix.

You can browse our range of Brita Taps to select your favourite. Get in touch with our friendly knowledgeable sales team who can advise on the best options based on your specifications. 01905 337187

Silver – includes routine servicing and replacement filters (both scale and taste filters)

Gold – includes routine servicing, replacement filters and covers all labour charges on any break downs

Platinum – full package which includes servicing, filters, labour charges and replacement parts

Book a maintenance visit:

Our Brita service technicians are qualified water system experts, trained to professionally service and maintain all Brita products and other brands throughout the UK.

Booking a Brita service call is easy – simply email sales@thewellbeinggroup.co.uk with the details below, and we will do the rest for you:

• Product Type:
• Model (if known):
• Serial Number:
• Details of the fault:
• Company Name:
• Location of the equipment:
• Contact Name:
• Contact Number:

If you would prefer to discuss your Brita tap service request over the phone, please call our friendly team on 01905 337187 where will be more than happy to give you our best advice and quotation.

Benefits of filtered water