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Where does coffee originate from?

Where does coffee originate from?

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Where does coffee orginate from?

The History of Coffee 

We drink coffee every day, but do you know where it orginated from?

The exact origin of coffee has mixed beliefs of where it comes from but we do know coffee grown around the world can be traced back to coffee forests in Ethiopia.

The story goes that a goat herder Kaldi first discovered the potential of these precious beans which has changed the world forever.  Kaldi noticed that his goats became much more energetic after he saw them eating cherries from a certain tree.

Kaldi reported his findings to the abbot of the local monastery, who in turn, threw the cherries into a fire thinking they were some kind of evil drug.  There the first coffee beans were roasted and another member collected the beans and made a drink with them and found that it kept him alert through the long hours of evening prayer. He shared his discovery with the other monks at the monastery, and knowledge of the energizing cherries began to spread.

As word moved east and coffee reached the Arabian peninsula, it began a journey which would bring these beans across the globe.

Arabia jumps onto the coffee culture

Coffee cultivation and trade began on the Arabian Peninsula.  By the 15th century, coffee was being grown in the Yemeni district of Arabia and by the 16th century it was known in Persia, Egypt, Syria, and Turkey.

Coffee was not only enjoyed in homes, but also in the many public coffee houses – which began to appear in cities across the Near East. The popularity of the coffee houses was unequalled and people frequented them for all kinds of social activity.

Not only did the patrons drink coffee and engage in conversation, but they also listened to music, watched performers, played chess and kept current on the news.  Coffee houses quickly became such an important centre for the exchange of information that they were often referred to as “Schools of the Wise.”

With thousands of pilgrims visiting the holy city of Mecca each year from all over the world, knowledge of this “wine of Araby” began to spread.

Coffee Plant
Coffee Farmer

Coffee comes to Europe

European travellers to the Near East brought back stories of an unusual dark black beverage. By the 17th century, coffee had made its way to Europe and was becoming popular across the continent.

Some people reacted to this new beverage with suspicion or fear, calling it the “bitter invention of Satan.” The local clergy condemned coffee when it came to Venice in 1615. The controversy was so great that Pope Clement VIII was asked to intervene. He decided to taste the beverage for himself before making a decision, and found the drink so satisfying that he gave it papal approval.

Despite such controversy, coffee houses were quickly becoming centres of social activity and communication in the major cities of England, Austria, France, Germany and Holland. In England “penny universities” sprang up, so called because for the price of a penny one could purchase a cup of coffee and engage in stimulating conversation.

Coffee began to replace the common breakfast drink beverages of the time — beer and wine. Those who drank coffee instead of alcohol began the day alert and energized, and not surprisingly, the quality of their work was greatly improved. (We like to think of this a precursor to the modern office coffee machine.)

By the mid-17th century, there were over 300 coffee houses in London, many of which attracted like-minded patrons, including merchants, shippers, brokers and artists.

Many businesses grew out of these specialized coffee houses. Lloyd’s of London, for example, came into existence at the Edward Lloyd’s Coffee House.

Coffee introduced to the Americans

In the mid-1600’s, coffee was brought to New Amsterdam, later called New York by the British.

Though coffee houses rapidly began to appear, tea continued to be the favoured drink in the New World until 1773, when the colonists revolted against a heavy tax on tea imposed by King George III. The revolt, known as the Boston Tea Party, would forever change the American drinking preference to coffee.

In 1714, the Mayor of Amsterdam presented a gift of a young coffee plant to King Louis XIV of France. The King ordered it to be planted in the Royal Botanical Garden in Paris. In 1723, a young naval officer, Gabriel de Clieu obtained a seedling from the King’s plant. Despite a challenging voyage — complete with horrendous weather, a saboteur who tried to destroy the seedling, and a pirate attack — he managed to transport it safely to Martinique.

Once planted, the seedling not only thrived, but it’s credited with the spread of over 18 million coffee trees on the island of Martinique in the next 50 years. Even more incredible is that this seedling was the parent of all coffee trees throughout the Caribbean, South and Central America.

The famed Brazilian coffee owes its existence to Francisco de Mello Palheta, who was sent by the emperor to French Guiana to get coffee seedlings. The French were not willing to share, but the French Governor’s wife, captivated by his good looks, gave him a large bouquet of flowers before he left— buried inside were enough coffee seeds to begin what is today a billion-dollar industry.

Missionaries and travelers, traders and colonists continued to carry coffee seeds to new lands, and coffee trees were planted worldwide. Plantations were established in magnificent tropical forests and on rugged mountain highlands. Some crops flourished, while others were short-lived. New nations were established on coffee economies. Fortunes were made and lost. By the end of the 18th century, coffee had become one of the world’s most profitable export crops. After crude oil, coffee is the most sought commodity in the world.

Coffee Region

Coffee Plantations sprang up around the world

As demand for the beverage continued to spread, there was fierce competition to cultivate coffee outside of Arabia.

The Dutch finally got seedlings in the latter half of the 17th century. Their first attempts to plant them in India failed, but they were successful with their efforts in Batavia, on the island of Java in what is now Indonesia.

The plants thrived and soon the Dutch had a productive and growing trade in coffee. They then expanded the cultivation of coffee trees to the islands of Sumatra and Celebes.

 

So here we are today, drinking 95 million cups of coffee every day in the UK, we have a lot of ancestors to be thankful for!  The coffee industry is constantly evolving and we are always seeking to ensure that we only source from plantations that are sustainable.

 

Office Coffee Culture

Water Cooler Service Plans

Water Cooler Service Plans

Boiling Water Taps

Water Dispensers

Coffee Machines

Vending Machines

Coffee & Consumables

Service & Maintenance

Water Cooler Service Plans – Service & Aftercare

Once your water cooler is installed by one of our engineers, you will need to consider the ongoing maintenance to keep your water dispenser in tip top condition.  The easiest and most cost effective way to do this is to look at our water cooler service plans.  We can also service and repair water coolers that haven’t been installed or supplied by us originally, we work with most leading brands of water coolers including Borg & Overstrom, Oasis, AA First and Cosmetal.

Discover our range of office water dispensers or chat to a member of our team for advise on the best water dispenser for your workplace. 01905 337187

Unparalleled Customer Care

At Wellbeing Group, we’re passionate about providing outstanding customer service. Our goal is to ensure that each and every client that has a water dispenser tap installed enjoys a positive experience and receives the maximum return on investment from purchasing a water dispenser.  

Office Water Dispensers
Office Water Dispensers

5 Benefits of a Water Cooler Maintenance Plan:

  • Proactive preventative maintenance helps to avoid break downs
  • Filters are changed on time which ensures a consistent taste and reduces the risk of lime scale build up
  • Easier to budget for as all costs can be worked out at the start of the year
  • Priority service as the unit can be logged onto our service system ahead of time
  • One phone number and a dedicated service email which you can log any service requests

Silver – includes routine servicing and replacement filters (both scale and taste filters)

Gold – includes routine servicing, replacement filters and covers all labour charges on any break downs

Platinum – full package which includes servicing, filters, labour charges and replacement parts

Basic

SILVER

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

Advanced

GOLD

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

Premium

PLATINUM

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

 

Water Cooler Service Plans – If you require advice on the best way to service your water dispenser, have a chat with our team. 01905 337187

Stay hydrated at work

How Hot is a Billi Tap?

How Hot is a Billi Tap?

How hot is a Billi Tap?

The question is often asked, what temperature is the boiling water dispensed out of a Billi hot tap?

The simple answer provided by our Billi service technicians is:

The minimum temperature a Billi tap can be set at is 80°Cand maximum temperature is 98.9°C, however by default the hot tap set at 98.5°C.

Some may query the fact that this isn’t ‘boiling’ water, however it is much safer as it doesn’t spit when dispensed and is still hot enough for making hot drinks.

Billi Tap systems can dispense filtered boiling, chilled and sparkling water all from one tap, alongside hot and cold water mixer taps for a complete water dispense solution.

We have systems that can deliver one water type (such as filtered boiling or filtered chilled) through to all five water types from a single tap and under-counter unit.

How it works

In the early 90’s, the Billi Research and Development Team took waste heat recovery to a new level. Using heat-exchange technology and applying it to a conventional technology water boiler, the Billi team came up with a new and significant, far reaching idea. In consequence, the product they designed became the world’s first under-counter boiling and chilled drinking water system. This instantly provided perfect temperature drinking water, cup after cup after cup.

Furthermore, they harnessed thermodynamic heat-exchange technology to recover waste heat energy. By harvesting the waste heat generated by the chilled water cooling cycle, they reused it to pre heat the water entering the hot water tank. This design provided a massive CO2 energy saving compared to conventional boiling and chilled units. Billi still leads the market for commercial boiling taps today by using this technology.

Billi Technology

Do you know the optimum temperatures for tea and coffee?

 

Let’s start with tea, black tea needs water to be as close to 100°C As possible to brew properly, therefore the Billi Quadra and Sahara taps are the ideal solution without having to boil the kettle.  Other teas, such as herbal and fruit teas, are more delicate and require cooler temperatures otherwise they will taste too bitter. As the Billi is generally too hot for these types of tea, we recommend adding a splash of cold water onto the tea bag first in order to bring the overall temperature down.  Green tea should be steeped in water between 75-85 Degrees Celsius and the recommended time for steeping green tea is 2-3 minutes, much shorter than black tea..

Getting the right temperature for coffee is just as tricky as tea!  There are many opinions on the ultimate brewing temperature for coffee but as a guide we recommend that water should not be above 90°C for instant coffee or 60°C for filter coffee.  In order to cool the water slightly for your instant coffee, try adding the milk to the coffee first as this will bring the overall temperature down to where it should be.  If you brew coffee with boiling water it can scald the coffee which can affect the taste and leave you with a bitter after taste.

The Billi tap we would recommend to provide you with boiling and chilled water tap for your office is the Quadra range. With several Billi Quadra models available to suit offices from 20 staff to 100 staff, there is an option for everyone.

Why Billi Taps Don’t Need Ventilation In The Cupboard Doors

One challenge which most boiling and chilled taps still face, are under-counter temperatures. The excessive heat build-up under-counter requires ventilation, substantial airspace and in most cases, unsightly ventilation grilles in the cupboard doors themselves.

How Billi Taps Have Overcome This

Using the same waste heat recovery technology, all Billi Quadra systems are cooled by water and DO NOT require under-counter ventilation.

 No grilles, no ducts, no excessively hot cupboards, and especially relevant, no damage to joinery or additional draw on the office air conditioning.

Billi Undercounter
Billi Quadra

Energy Efficiency

Just imagine how fast you could boil your water if it was already hot. It’s a bit like filling a kettle from your hot tap, then boiling that. But in the case of Billi Taps, our technology does just that, except (unlike a kettle), we provide water that is filtered to give a pure odourless, sediment-free taste. This enables Billi to produce a system that uses far less electricity and apart from the very largest commercial unit, the Quadra will run from a 13 amp power supply.

Then with our Time Clock, Sleep Mode and Eco Mode, you can rest knowing that you are saving every day on your energy bills, but still have instant dispense through the days from your Billi Taps.

Useful Billi Tap guides 

For our design and fit out and facilities management customers, we have also provided a clear breakdown of each taps energy performance capabilities, dimensions and the requirements for installation, power and water supply. And of course a breakdown of purchase and lease pricing, for which we offer flexible payments plans. If there is still anything you happen to be unsure about you can still speak to our experts in a our service team to help you figure out the best Billi Tap for your workplace.

Billi Taps

Billi Tap water dispense options & combinations

We stock every single dispense option available in the Billi Tap range, so depending on your budget and workplace requirements, here at Wellbeing Group we have Billi system that will be a perfect addition to any office. Don’t forgot our stunning range of colours and finishes also.

 

– Boiling and Chilled

– Boiling and Sparkling

– Boiling and Ambient

– Chilled and Sparkling

– Boiling and Chilled with Hot & Cold

Check out the Billi Tap that’s rigth for you here

Billi Taps

Chilled

Boiling

Ambient

Sparkling

You can browse our range of Billi Taps here to select your favourite. Get in touch with our friendly knowledgeable sales team who can advise on the best options based on your specifications. 01905 337187

Coffee machines for hospitals, the perfect solution!

Coffee machines for hospitals, the perfect solution!

Coffee Machines for Hospitals, the perfect solution!

Wellbeing Group has unveiled new contactless touchscreen technology for coffee machines, designed to reduce the spread of bacteria and viruses in a post Covid-19 world.  This new technology is the ultimate solution for coffee machines for hospitals whether it’s in a public area or a hospital staff room.

Partnering with leading manufacturers has allowed us to bring this technology to the market place to help offices and hospitals reduce touch points on their hot drink making facilities.

The touchless technology, known as ‛distance selection’, allows the user to select their drink from 2cms away from the screen – without physically touching it!

The system forms part of Wellbeing Group’s long-term ambition to make tea points safer, cleaner and healthier.

So which coffee machines is this technology available on and which coffee machines are most suited for the healthcare environment?

The Aviano bean to cup coffee machine has the touchless technology and would be suitable for hospital staff rooms.  This would allow staff to quickly make drinks between shifts and reduce the need to wipe the machine after each use, saving costs of wipes and the environmental impact.

If a payment system is required, a Nayax contactless system can be fitted or otherwise, a simple coin module can be fitted to the side of the machine to take coins and tokens.

Office Coffee Machine
Coffee Break

For communal hospital area, the Aviano Maxi would be a good option as it is suited for high volume areas with its huge ingredient canisters.  This machine can be supplied with a base cabinet for the coffee waste to fall through into.  This coffee machine also has the touch free option so users can avoid touching the screen when they choose their hot drink.

We have supplied coffee machines and water cooler to many NHS trusts throughout the UK, including the Worcestershire NHS, Gloucestershire NHS, Hospitals in the South West, Wales and South Coast.  We have several packages available to suit any NHS requirement with special ingredient packages thrown in as a gesture to allow free drinks to be served when the machine is installed.  We are used the invoicing procedures of the NHS and a dedicated account manager is at hand to ensure we meet the requirements to help both parties avoid delays on payment and reduce admin times.

To find out more about coffee machines for hospitals or to get a quote, please feel free to contact one of our friendly team team.

Useful coffee machine guides 

Our website has you the customer in mind to help the decision and ordering process very simple and clear. It has very useful icons and symbols to help identify the capabilities of each machine but also how many office staff each system is suitable for.

For our design and fit out and facilities management customers, we have also provided a clear breakdown of each coffee machine’s energy performance capabilities, dimensions and the requirements for installation, power and water supply. And of course a breakdown of purchase and lease pricing, for which we offer flexible payments plans. If there is still anything you happen to be unsure about you can still speak to our experts in a our service team to help you figure out the best coffee machine for your workplace.

Commercial Coffee Machines
Office Coffee Machines

Coffee & Beverage Options

Here at Wellbeing Group we have a commercial coffee machine that offer a wide range of barista style beverage options, so you can deliver a variety of coffee shop drinks to your staff and visitors. We also have machines that are suitable for small, medium and large offices, to cope with the usage demands in any workplace.

 

– Americano, black and white espresso coffee

– Latte, Cappucino, Flat White, Cortado

– Hot Chocolate, Mocha

– Fresh leaf tea, herbal teas

Check out the coffee machine that’s rigth for you here

Commercial Coffee Machine

You can browse our range of Coffee Machines to select your favourite. Get in touch with our friendly knowledgeable sales team who can advise on the best options based on your specifications. 01905 337187

Best Coffee Machine for Large Offices

Best Coffee Machine for Large Offices

Boiling Water Taps

Water Dispensers

Coffee Machines

Vending Machines

Coffee & Consumables

Service & Maintenance

Best Coffee Machine for Large Offices?

The best office coffee machine depends entirely on your needs, requirements, number of staff and other factors. We stock commercial coffee machines from all the market leaders on the market, including Coffetek, Jura, Cimbali and Lavazza. All have reputation for quality, reliability, value for money and being able to deliver consistent quality coffee in every cup.

Browse the entire range of office coffee machines or chat to a member of our sales team for advise on the best coffee machine for your workplace. 01905 337187

Why Bean to Cup Machines Are Great For Large Offices

Bean to Cup Coffee Machines are probably the most satisfying type of machine, as they produce coffee shop quality coffee at the touch of a button. They are impressive and durable and almost everybody will be able to find a drink to satisfy them. Bean to Cup Machines create such a buzz, and quite rightly so because it is like having a full time barista in your office!

 

With these systems, there is no need to pack or grind the coffee beans yourself and maintenance is simple; although some light maintenance is required to ensure you get the best out of it. The routine would include topping up the ingredient canisters and emptying the coffee grouts bin and the drip tray.

 

These systems serve the classic crowd pleasers – cappuccinos and lattes. If you do opt for a bean to cup option, we recommend you look out for hot drinks machines that provide both fresh espresso coffee and real leaf tea.

 

For smaller offices, the Arezzo is also a wonderful machine with 6 drinks on its menu: Americano, cappuccino, espresso, hot chocolate, latte, mocha, as well as hot water. If a mains water feed isn’t possible, it can be plumbed in which is a handy option for a lot of workplaces.

 

However, our favourites, best suited to larger offices are as follows:

  • The Aviano Dual is a proven bestseller thanks to its attractive design and multiple options. We really love the fact it includes real leaf tea. Its angular touch screen makes it very easy to use so it’s well suited to visitors and first-time users as well as employees. This particular model is suitable for around 70 employees and will make around 250 cups a day.
  • The Aviano Maxi range is an ideal machine for offices with up to 100 members of staff. This machine combines fresh coffee, hot chocolate and milk options. It is an overall winner for larger offices. Its appeal comes from its canisters that are the same size as floor standing vending machines and it also boasts an attractive size, which means you won’t have to top it up too often. Drinks are made and served quickly and it has an external waste kit option that allows the liquid waste to be attached to the mains waste.
  • A reliable favourite of ours is the Cimbali S20 Simple to use, durable and attractive, this machine makes barista-style coffee. It makes around 250 cups and is great for companies with around 80 employees. We love the fact that this utilises fresh milk, providing the ultimate fresh coffee experience in the office.  
  • The Cimbali S30 is probably one of the most impressive machines. It brings coffee in the workplace to a whole new level. It can make around 400 cups a day and is easily suited to a business of 150 employees. Professional features such as the fresh milk options (hot and cold, froth etc.) and steam control revitalises the standard coffee machines you find in most offices. This machine is attractive and boasts an 8.4” digital touch display and a stylish stainless steel brewing unit. If you are looking for an exciting piece of kit and premium drinks, then this machine will not disappoint.

Coffee Machine Considerations 

Our range of commercial coffee machines provide a sleek, stylish addition for any workplace environment, with the latest technology to deliver high quality hot beverages to your employees at the touch of a button.

There are a number of important points to consider when specifying, but it’s worth starting with the following questions:

1. What type of coffee dispense and drink drink options do you require?

Depending on what type of coffee you are looking to purchase will determine what type of coffee machine is right for you. We offer Bean To Cup, Instant, Filter Brew and Filter Pack coffee machines. Bean To Cup are become the most popular as they are able to create a more barista style coffee taste and quality.

2. How many different variaties of drinks would you like your coffee machine to produce?

You may wish to provide offering your staff and guests a greater range of coffee shop style speciality beverages. We have machine that can produce classic barista coffees such as; Lattes, Cappucinos and Flat Whites. We also offer machines with the addition of chocolate to create a Mocha or a creamy hot chocolate drink. Let’s not forgot the tea lovers! We also have coffee machien with a built in tea brewer, which delivers a fresh tea leaf cuppa.

3. How many people will be using a coffee machine in your office?

Our range of coffee machines are available in different capacities to cope with the demand of any office big or small. Our helpful icons on our website help identity each products capacities by the number of staff you have in your offices.

Office Coffee Machine
Instant Coffee Machines

Useful coffee machine guides 

Our website has you the customer in mind to help the decision and ordering process very simple and clear. It has very useful icons and symbols to help identify the capabilities of each machine but also how many office staff each system is suitable for.

For our design and fit out and facilities management customers, we have also provided a clear breakdown of each coffee machine’s energy performance capabilities, dimensions and the requirements for installation, power and water supply. And of course a breakdown of purchase and lease pricing, for which we offer flexible payments plans. If there is still anything you happen to be unsure about you can still speak to our experts in a our service team to help you figure out the best coffee machine for your workplace.

Commercial Coffee Machines
Office Coffee Machines

Coffee & Beverage Options

Here at Wellbeing Group we have a commercial coffee machine that offer a wide range of barista style beverage options, so you can deliver a variety of coffee shop drinks to your staff and visitors. We also have machines that are suitable for small, medium and large offices, to cope with the usage demands in any workplace.

 

– Americano, black and white espresso coffee

– Latte, Cappucino, Flat White, Cortado

– Hot Chocolate, Mocha

– Fresh leaf tea, herbal teas

Check out the coffee machine that’s rigth for you here

Commercial Coffee Machine

You can browse our range of Coffee Machines to select your favourite. Get in touch with our friendly knowledgeable sales team who can advise on the best options based on your specifications. 01905 337187

Office Coffee Culture

Billi Tap Prices – A Complete Guide

Billi Tap Prices – A Complete Guide

Boiling Water Taps

Water Dispensers

Coffee Machines

Vending Machines

Coffee & Consumables

Service & Maintenance

Billi Tap Prices – A Complete Guide

Wellbeing Group are a Platinum Partner for Billi Tap systems. This means we’re a fully trained and approved contractor for the supply, installation and service of all Billi Tap products and the best Billi Tap prices. 

This also means we can service and repair any Billi tap system whether you are an existing Wellbeing Group customer or not. You could have bought your Billi Tap from anyone but we will still happily resolve your issue for you, our service standards are industry leading and we promise a rapid response to your issues.

There are two options – You can pay for a call-out each time for us service your Billi Tap and any additional labour or parts required to repair the system. Alternatively you can sign up to our annual service plans which are designed to save you time and money and provide peace of mind for ongoing bi-annual servicing of your Billi Tap including filter changes. You can see what’s included in each of our plans below.

How Much Does a Billi Tap Cost?

There are two other aspects to consider when you are looking at buying a boiling hot tap for your office other than the Billi Tap Prices which are:

  • ongoing maintenance charges

  • the daily running cost.

Let’s start with the initial outlay.  Billi tap prices range largely between £1899 and £5000.  Various factors can influence the price such as the capacity of the Billi tap, the dispense options or a custom colour finish.

Many clients find it useful to lease the Billi tap to help spread the cost over a period of time, this can especially be a help when larger investments have already been made into an office refurbishment.  Installation costs for a Billi tap are usually just a one off providing the engineer can successfully install the equipment in one day, we can give you a price for your Billi tap installation once we are aware of the worktop material and cupboard layouts.

Take a closer look at our price ranges for Billi Taps.

Billi Taps

There isn’t a way to skip the ongoing maintenance costs of a Billi tap, if a tap isn’t maintained and Billi filters replaced, it will only be a matter of time before it breaks down resulting in expensive Billi repair costs.  It is much better to have a planned maintenance agreement in place as it gives you peace of mind that the equipment is being looked after, it’s serviced on time and much easier for you to budget for.    At Wellbeing Group we offer 3 levels of cost effective service plans for Billi taps; silver, gold and platinum.  Each plan has a different level of cover and priced accordingly.  Our Billi service engineers are equipped for quick call out response times to fix your Billi tap.

The biggest cost saver of a Billi tap compared to a kettle is the daily running cost.  Kettles use a tremendous amount of electricity by heating up cold water throughout the day, the cost of boiling a kettle of approx. 1.5litres is around 2.5p!  The Billi tap uses heat exchange technology where any head generated from the water chiller is harvested and used to help heat the hot water which saves a lot of energy.  The running cost of a Billi is around 9p per day (depending on the size of your workforce).

Any other combined hot & cold drinking water tap uses a fan to take the heat away from the chiller, this creates warm cupboards and is using extra electricity all the time the chiller is in use.  Thanks to the innovation of the Billi tap that this once wasted heat is now useable for a good cause.

Six Benefits of a Billi Tap Maintenance Plan:

  • Proactive preventative maintenance helps to avoid break downs

  • Dedicated scale management plan based on your local conditions to maximise energy & unit efficiency

  • Filters are changed on time which ensures a consistent taste and reduces the risk of lime scale build up

  • Easier to budget for, as all costs can be worked out at the start of the year

  • Priority service as your unit can be logged onto our service system ahead of time

  • Save money on standard Pay as You Go service rates and ad hoc visits.

  • One phone number and a dedicated service email which you can log any service requests

Billi Taps

Silver – includes routine servicing and replacement filters (both scale and taste filters)

Gold – includes routine servicing, replacement Billi filters and covers all labour charges on any break downs

Platinum – full package which includes servicing, filters, labour charges and replacement parts

Basic

SILVER

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

Advanced

GOLD

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

Premium

PLATINUM

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

 

Book a maintenance visit:

Our Billi service technicians are qualified water system experts, trained to professionally service and maintain all Billi products and other brands throughout the UK.

Booking a Billi service call is easy – simply email sales@thewellbeinggroup.co.uk with the details below, and we will do the rest for you:

  • Product Type:
  • Model (if known):
  • Serial Number:
  • Details of the fault:
  • Company Name:
  • Location of the equipment:
  • Contact Name:
  • Contact Number:

If you would prefer to discuss your Billi tap service request over the phone, please call our friendly team on 01905 337187 where will be more than happy to give you our best advice and quotation.

 

Billi Tap Prices – If you would like to chat in depth about your requirements and budget, speak to our team of experts. 01905 337187

 

Are Billi Taps Eco-Friendly?