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FAQ

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CONTACT

sales@thewellbeinggroup.co.uk

01905 337187

Can I rent a coffee machine for an office?

Can I rent a coffee machine for an office?

Boiling Water Taps

Water Dispensers

Coffee Machines

Vending Machines

Coffee & Consumables

Service & Maintenance

Can I rent or lease a coffee machine for an office?

At Wellbeing Group all our office coffee machines are available to rent, lease or purchase. Our rent plans are very affordable. View our entire range of office coffee machines with purchase and lease prices listed. Once you’ve found the machine you like, feel free to fill in an enquiry form or call us to discuss your requirements further on 01905 337187

Office Coffee Machine
Coffee Break

Coffee Machine Lease Example 

Based on Arezzo Maxi Bean To Cup Machine 

Office Staff

36 Month Lease

£11.00

p/w

Purchase Price

£2199

Office Coffee Machine Rent / Lease Options 

With various different lease plan options you can fix your monthly costs for an agreed period. Flexibility to spread your payments over 3 to 5 years.

  • Bi – Annual service & maintenance visits
  • Filter changes
  • Full account management
  • Full training on machine operation and cleaning
  • Access to expert service team for over the phone support
  • Free delivery on consumable orders (over £150)
  • Rapid call out response from nationwide engineers
  • Free biscuits on every visit

The cost of your lease plan will depend on the coffee machine you opt for. When the lease plan ends you can choose to either terminate the lease plan and we will arrange to uninstall the machine and take it away, or you can decide to extend your lease agreement and carry out the same monthly payments or enquire about buying outright from us at a fixed fee.

Office Coffee Machine

Useful Office Coffee Machine Rent Considerations 

Our range of commercial coffee machines provide a sleek, stylish addition for any workplace environment, with the latest technology to deliver high quality hot beverages to your employees at the touch of a button.

There are a number of important points to consider when specifying, but it’s worth starting with the following questions:

1. What type of coffee dispense and drink drink options do you require?

Depending on what type of coffee you are looking to purchase will determine what type of coffee machine is right for you. We offer Bean To Cup, Instant, Filter Brew and Filter Pack coffee machines. Bean To Cup are become the most popular as they are able to create a more barista style coffee taste and quality.

2. How many different variaties of drinks would you like your coffee machine to produce?

You may wish to provide offering your staff and guests a greater range of coffee shop style speciality beverages. We have machine that can produce classic barista coffees such as; Lattes, Cappucinos and Flat Whites. We also offer machines with the addition of chocolate to create a Mocha or a creamy hot chocolate drink. Let’s not forgot the tea lovers! We also have coffee machien with a built in tea brewer, which delivers a fresh tea leaf cuppa.

3. How many people will be using a coffee machine in your office?

Our range of coffee machines are available in different capacities to cope with the demand of any office big or small. Our helpful icons on our website help identity each products capacities by the number of staff you have in your offices.

You can browse our range of Coffee Machines here to select your favourite. Get in touch with our friendly knowledgeable sales team who can advise on the best options based on your specifications. 01905 337187

Office Coffee Culture

Service & Maintenance Plans

Silver – includes routine servicing and replacement filters

Gold – includes routine servicing, replacement filters and covers all labour charges on any break downs

Platinum – full package which includes servicing, filters, labour charges and replacement parts

Basic

SILVER

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

Advanced

GOLD

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

Premium

PLATINUM

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

 

Six Benefits of a Service & Maintenance Plan:

  • Proactive preventative maintenance helps to avoid break downs

  • Dedicated scale management plan based on your local conditions to maximise energy & unit efficiency

  • Filters are changed on time which ensures a consistent taste and reduces the risk of lime scale build up

  • Easier to budget for, as all costs can be worked out at the start of the year

  • Priority service as your unit can be logged onto our service system ahead of time

  • Save money on standard Pay as You Go service rates and ad hoc visits.

  • One phone number and a dedicated service email which you can log any service requests

Where can I buy a coffee machine for an office?

Where can I buy a coffee machine for an office?

Boiling Water Taps

Water Dispensers

Coffee Machines

Vending Machines

Coffee & Consumables

Service & Maintenance

Where can I buy an office coffee machine?

You can buy a commercial office coffee machine directly from us here at Wellbeing Group. You can choose between outright purchase or on lease with very affordable price plans.

View our entire range of office coffee machines here. Once you’ve found the machine you like, feel free to fill in an enquiry form or call us to discuss your requirements further on 01905 337187

Types of Commercial Coffee Machines for the workplace

The world of commercial coffee machines is constantly evolving in ways to make barista quality coffee more availble in the workplace. Here at Wellbeing Group we keep our fingers on the pulse of the coffee sector, so we can make the the latest innovations on the market accessible for your office. Not only has the technology improved, but the design of coffee machines are a lot slicker and are much more aesthetically pleasing to sit impressively anywhere in your office or social spaces.

Here’s a quick guide to the commercial office coffee machines we offer.

BEAN TO CUP COFFEE MACHINES

Commercial Bean to Cup Coffee Machines are the perfect solution for bringing fresh quality coffee into your workplace. Whether you require fresh bean coffee for your office, showroom or break out area, our bean to cup coffee machines are easy to operate and maintain, offering the full coffee house experience at the push of a button.

Our specialist coffee machine range includes models that work with granulated or fresh milk, and can brew both real leaf tea and fresh espresso coffee.

View our full range of Bean To Cup Coffee Machines here.

Office Coffee Machine
Office Coffee Machine

INSTANT COFFEE MACHINES

Wellbeing Group offer an instant coffee machine range that has something for all commercial environments. If counter top space is a problem, or you require a tank-filled rather than plumbed in (mains fed) coffee machine, we have an affordable solution to suit your requirements. When speed of service is most vital, it’s hard to beat a commercial instant coffee machine. Modern machines and technological developments can deliver high quality drinks, time after time, in an instant.

View Our full range of Instant Coffee Machines here.

Instant Coffee Machines
Instant Coffee Machines

FILTER COFFEE BREWERS

Fresh brewed coffee all day, every day. The small, compact filter-brew systems are the easiest to install, and adapt to any break out area. Low-cost and maintenance this range is perfect for smaller offices with passionate coffee-drinkers.

View our full range of Filter Coffee Brewers here.

Coffee Filter Brewer
Coffee Filter Brewer

COMMERCIAL ESPRESSO COFFEE MACHINES

The Espresso coffee machines are for the true coffee connoisseur, offering a sophisticated design that draws attention to the fine art of traditional coffee. These Traditional Espresso machines combined creative solutions and the latest innovative technology ensure a perfectly brewed espresso every time. Works in all types of environments, from small local diners to top-level restaurants. All traditional espresso machines come complete with cup stand for serving standard espresso cups.

View our full range of Espresso Coffee Machines here.

Espresso Coffee Machines
Espresso Coffee Machines

Service & Maintenance Plans

Silver – includes routine servicing and replacement filters 

Gold – includes routine servicing, replacement filters and covers all labour charges on any break downs

Platinum – full package which includes servicing, filters, labour charges and replacement parts

Basic

SILVER

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

Advanced

GOLD

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

Premium

PLATINUM

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

 

Six Benefits of a Coffee Machine Maintenance Plan:

  • Proactive preventative maintenance helps to avoid break downs

  • Dedicated scale management plan based on your local conditions to maximise energy & unit efficiency

  • Filters are changed on time which ensures a consistent taste and reduces the risk of lime scale build up

  • Easier to budget for, as all costs can be worked out at the start of the year

  • Priority service as your unit can be logged onto our service system ahead of time

  • Save money on standard Pay as You Go service rates and ad hoc visits.

  • One phone number and a dedicated service email which you can log any service requests

Water cooler repair – Not dispensing sparkling water?

Water cooler repair – Not dispensing sparkling water?

Boiling Water Taps

Water Dispensers

Coffee Machines

Vending Machines

Coffee & Consumables

Service & Maintenance

Water Cooler Repair – Not dispensing sparkling water?

If you’re looking for water cooler repair service, you’ve come to the right place.

The most common cause of no sparkling water being dispensed is usually down to an empty C02 tank or a disconnection. Please also check the following steps which may also resolve the issue:

  • Check that the machine is receiving power and all leads are connected properly.
  • Check that the machine has not been overused. The machine may need time to reset if it has had a high volume of usage.
  • If your machine dispenses sparkling water throughout the day but not first thing in the morning, it may be in sleep mode. You will need to complete our service request form to arrange for an engineer to visit to resolve this.

If this has not resolved the issue, please complete our service form and one of our water experts will be in touch to arrange a water cooler repair visit. Or if you simply need a replacement C02 canister.

Chilled Water Tap
Chilled Water Tap

Six Benefits of a Water Dispenser Maintenance Plan:

  • Proactive preventative maintenance helps to avoid break downs and water cooler repair

  • Dedicated scale management plan based on your local conditions to maximise energy & unit efficiency

  • Filters are changed on time which ensures a consistent taste and reduces the risk of lime scale build up

  • Easier to budget for, as all costs can be worked out at the start of the year

  • Priority service as your unit can be logged onto our service system ahead of time

  • Save money on standard Pay as You Go service rates and ad hoc visits.

  • One phone number and a dedicated service email which you can log any service requests

Service & Maintenance Plans

Silver – includes routine servicing and replacement filters (both scale and taste filters)

Gold – includes routine servicing, replacement filters and covers all labour charges on any break downs

Platinum – full package which includes servicing, filters, labour charges and replacement parts

Basic

SILVER

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

Advanced

GOLD

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

Premium

PLATINUM

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

 

Visit our Water Dispenser Service Page for more details and get in touch with our friendly knowledgeable team who can advise on the best options and pricing based on the water cooler repair solutions you need. 01905 337187

Stay Hydrated at Work

Water Dispenser not heating?

Water Dispenser not heating?

Boiling Water Taps

Water Dispensers

Coffee Machines

Vending Machines

Coffee & Consumables

Service & Maintenance

Water dispenser not heating?

If your water dispenser doesn’t appear to be heating correctly please try the following:

  • Check that the machine is receiving power and all leads are connected properly.
  • Check that the machine has not been overused. The machine may need time to re-heat if it has had a high volume of usage.
  • If your machine dispenses hot water throughout the day but not first thing in the morning, it may be in sleep mode. You will need to complete our service request form to arrange for an engineer to visit to resolve this

If this has not resolved the issue, please complete our service form and one of our water experts will be in touch to arrange and engineers’ visit.

Chilled Water Tap

Six Benefits of a Water Dispenser Maintenance Plan:

  • Proactive preventative maintenance helps to avoid break downs

  • Dedicated scale management plan based on your local conditions to maximise energy & unit efficiency

  • Filters are changed on time which ensures a consistent taste and reduces the risk of lime scale build up

  • Easier to budget for, as all costs can be worked out at the start of the year

  • Priority service as your unit can be logged onto our service system ahead of time

  • Save money on standard Pay as You Go service rates and ad hoc visits.

  • One phone number and a dedicated service email which you can log any service requests

Service & Maintenance Plans

Silver – includes routine servicing and replacement filters (both scale and taste filters)

Gold – includes routine servicing, replacement filters and covers all labour charges on any break downs

Platinum – full package which includes servicing, filters, labour charges and replacement parts

Basic

SILVER

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

Advanced

GOLD

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

Premium

PLATINUM

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

 

Is your water dispenser not heating still?

Visit our Water Dispenser Service Page for more details and get in touch with our friendly knowledgeable team who can advise on the best options and pricing based on the solutions you need. 01905 337187

Water Dispenser not chilling?

Water Dispenser not chilling?

Boiling Water Taps

Water Dispensers

Coffee Machines

Vending Machines

Coffee & Consumables

Service & Maintenance

Water dispenser not chilling?

Is your water dispenser not chilling? If your water cooler doesn’t appear to be dispensing chilled water please try the following:

  • Check that the machine is receiving power and all leads are connected properly and switches have not been turned off.
  • Check that the machine has not been overused. The machine may need time to rechill if it has had a high volume of usage.
  • Ensure the compressor switch is turned on. If it is not, this should be turned on, you will then need to allow 15-20 minutes for the internal tank to chill.
  • If the unit is in a high temperature room, this may affect the temperature of the water. If this is the case, the machine will need relocating

If this has not resolved the issue, please complete our service form and one of our water experts will be in touch to arrange and engineers’ visit.

Chilled Water Tap

Six Benefits of a Water Dispenser Maintenance Plan:

  • Proactive preventative maintenance helps to avoid break downs and water dispenser not chilling

  • Dedicated scale management plan based on your local conditions to maximise energy & unit efficiency

  • Filters are changed on time which ensures a consistent taste and reduces the risk of lime scale build up

  • Easier to budget for, as all costs can be worked out at the start of the year

  • Priority service as your unit can be logged onto our service system ahead of time

  • Save money on standard Pay as You Go service rates and ad hoc visits.

  • One phone number and a dedicated service email which you can log any service requests

Service & Maintenance Plans

Silver – includes routine servicing and replacement filters (both scale and taste filters)

Gold – includes routine servicing, replacement filters and covers all labour charges on any break downs

Platinum – full package which includes servicing, filters, labour charges and replacement parts

Basic

SILVER

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

Advanced

GOLD

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

Premium

PLATINUM

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

 

Is your water dispenser not chilling still?

Visit our Water Dispenser Service Page for more details and get in touch with our friendly knowledgeable team who can advise on the best options and pricing based on the solutions you need. 01905 337187

Benefits of drinking chilled water

How often do water dispenser filters need changing?

How often do water dispenser filters need changing?

Boiling Water Taps

Water Dispensers

Coffee Machines

Vending Machines

Coffee & Consumables

Service & Maintenance

How often do Water dispenser filters need changing?

Your water dispenser filters will require changing on average every 6 months, If you have a service plan we contact you when they are due for a swap and we arrange an engineer to come and replace this for you. If you don’t have a service plan with us, please get in touch for us to discuss call out costs. The link below will provide more information.

Water Dispenser Servicing

If you’re still unsure on how often do water dispenser filters need changing, feel free to contact our friendly, expert service team.

01905 337187

Billi Taps
Water Dispensers

Six Benefits of a Water Dispenser Maintenance Plan:

  • Proactive preventative maintenance helps to avoid break downs

  • Dedicated scale management plan based on your local conditions to maximise energy & unit efficiency

  • Filters are changed on time which ensures a consistent taste and reduces the risk of lime scale build up

  • Easier to budget for, as all costs can be worked out at the start of the year

  • Priority service as your unit can be logged onto our service system ahead of time

  • Save money on standard Pay as You Go service rates and ad hoc visits.

  • One phone number and a dedicated service email which you can log any service requests

Service & Maintenance Plans

Silver – includes routine servicing and replacement filters (both scale and taste filters)

Gold – includes routine servicing, replacement filters and covers all labour charges on any break downs

Platinum – full package which includes servicing, filters, labour charges and replacement parts

Basic

SILVER

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

Advanced

GOLD

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

Premium

PLATINUM

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

 

You can browse our range of Water Dispensers here to select your favourite. Get in touch with our friendly knowledgeable sales team who can advise on the best options based on your specifications. 01905 337187