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ABOUT US

FACILITIES MANAGEMENT

CASE STUDIES

FAQ

BLOG

CONTACT

sales@thewellbeinggroup.co.uk

01905 337187

Water cooler not dispensing water?

Water cooler not dispensing water?

Boiling Water Taps

Water Dispensers

Coffee Machines

Vending Machines

Coffee & Consumables

Service & Maintenance

Water cooler not dispensing water?

Is your water cooler not dispensing water?

This could be cause by a number of issues, firstly it’s best to carry out some simple checks on the machine, to ensure power is getting to the machine, making sure no switches have been turned off or if any leads have become disconnected.

If the machine is receiving power but the water cooler not dispensing water, please then contact our service team via our service form or call us to arrange an engineer visit to resolve the issue. 01905 337187

Chilled Water Tap

Six Benefits of a Water Dispenser Maintenance Plan:

  • Proactive preventative maintenance helps to avoid break downs

  • Dedicated scale management plan based on your local conditions to maximise energy & unit efficiency

  • Filters are changed on time which ensures a consistent taste and reduces the risk of lime scale build up

  • Easier to budget for, as all costs can be worked out at the start of the year

  • Priority service as your unit can be logged onto our service system ahead of time

  • Save money on standard Pay as You Go service rates and ad hoc visits.

  • One phone number and a dedicated service email which you can log any service requests

Service & Maintenance Plans

Silver – includes routine servicing and replacement filters (both scale and taste filters)

Gold – includes routine servicing, replacement filters and covers all labour charges on any break downs

Platinum – full package which includes servicing, filters, labour charges and replacement parts

Basic

SILVER

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

Advanced

GOLD

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

Premium

PLATINUM

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

 

Is your water cooler not dispensing water still?

Visit our Water Dispenser Service Page for more details and get in touch with our friendly knowledgeable team who can advise on the best options and pricing based on the solutions you need. 01905 337187

Stay hydrated at work

How often do water dispenser filters need changing?

How often do water dispenser filters need changing?

Boiling Water Taps

Water Dispensers

Coffee Machines

Vending Machines

Coffee & Consumables

Service & Maintenance

How often do Water dispenser filters need changing?

Your water dispenser filters will require changing on average every 6 months, If you have a service plan we contact you when they are due for a swap and we arrange an engineer to come and replace this for you. If you don’t have a service plan with us, please get in touch for us to discuss call out costs. The link below will provide more information.

Water Dispenser Servicing

If you’re still unsure on how often do water dispenser filters need changing, feel free to contact our friendly, expert service team.

01905 337187

Billi Taps
Water Dispensers

Six Benefits of a Water Dispenser Maintenance Plan:

  • Proactive preventative maintenance helps to avoid break downs

  • Dedicated scale management plan based on your local conditions to maximise energy & unit efficiency

  • Filters are changed on time which ensures a consistent taste and reduces the risk of lime scale build up

  • Easier to budget for, as all costs can be worked out at the start of the year

  • Priority service as your unit can be logged onto our service system ahead of time

  • Save money on standard Pay as You Go service rates and ad hoc visits.

  • One phone number and a dedicated service email which you can log any service requests

Service & Maintenance Plans

Silver – includes routine servicing and replacement filters (both scale and taste filters)

Gold – includes routine servicing, replacement filters and covers all labour charges on any break downs

Platinum – full package which includes servicing, filters, labour charges and replacement parts

Basic

SILVER

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

Advanced

GOLD

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

Premium

PLATINUM

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

 

You can browse our range of Water Dispensers here to select your favourite. Get in touch with our friendly knowledgeable sales team who can advise on the best options based on your specifications. 01905 337187

I need my Water Dispenser serviced?

I need my Water Dispenser serviced?

Boiling Water Taps

Water Dispensers

Coffee Machines

Vending Machines

Coffee & Consumables

Service & Maintenance

I need my Water Dispenser Serviced?

We provide water dispenser service for any office that has a machine that we stock or supply that needs servicing, however our service plans make it cheaper and less hassle to keep your machine in prime dispensing order.

We can service and repair any water dispensing system whether you are an existing Wellbeing Group customer or not. You could have bought your water cooler, dispenser or tap from anyone but we will still happily resolve your issue for you, our service standards are industry leading and we promise a rapid response to your issues.

There are two options – You can pay for a call-out each time for us service your product and any additional labour or parts required to repair the system. Alternatively you can sign up to our annual service plans which are designed to save you time and money and provide peace of mind for ongoing bi-annual servicing of your water dispenser including filter changes. You can see what’s included in each of our plans below.

Consult with our service team to see if we can assist with your water dispenser service.

01905 337187

Click Here To View Our Plans

Zip Tap
Office Water Dispenser

Six Benefits of a Water Dispenser Maintenance Plan:

  • Proactive preventative maintenance helps to avoid break downs

  • Dedicated scale management plan based on your local conditions to maximise energy & unit efficiency

  • Filters are changed on time which ensures a consistent taste and reduces the risk of lime scale build up

  • Easier to budget for, as all costs can be worked out at the start of the year

  • Priority service as your unit can be logged onto our service system ahead of time

  • Save money on standard Pay as You Go service rates and ad hoc visits.

  • One phone number and a dedicated service email which you can log any service requests

Service & Maintenance Plans

Silver – includes routine servicing and replacement filters (both scale and taste filters)

Gold – includes routine servicing, replacement filters and covers all labour charges on any break downs

Platinum – full package which includes servicing, filters, labour charges and replacement parts

Basic

SILVER

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

Advanced

GOLD

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

Premium

PLATINUM

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

 

You can browse our range of Water Dispensers here to select your favourite. Get in touch with our friendly knowledgeable sales team who can advise on the best options based on your specifications. 01905 337187

Stay hydrated at work

Which is the best water dispenser for offices?

Which is the best water dispenser for offices?

Boiling Water Taps

Water Dispensers

Coffee Machines

Vending Machines

Coffee & Consumables

Service & Maintenance

Best water dispenser for offices?

Which is the best water dispenser for offices?

The best office water dispenser depends entirely on your needs, requirements, number of staff and other factors. We stock commercial water dispensers from all the market leaders, including Borg & Overstrom, Billi Taps, Zip Taps, Instanta and AA Water Coolers. All have reputation for quality, reliability, value for money and being able to deliver consistent filtered water for your office.

Discover our range for yourself here or chat to a member of our team for advise on the best water dispenser for offices. 01905 337187

Office Water Dispensers
Office Water Dispensers

Useful water dispenser guides 

Our website has you the customer in mind to help the decision and ordering process very simple and clear. It has very useful icons and symbols to help identify which products can dispnse different types of water but also how many office staff each system is suitable for.

For our design and fit out and facilities management customers, we have also provided a clear breakdown of each taps energy performance capabilities, dimensions and the requirements for installation, power and water supply. And of course a breakdown of purchase and lease pricing, for which we offer flexible payments plans. If there is still anything you happen to be unsure about you can still speak to our experts in a our service team to help you figure out the best water dispenser for your workplace.

Billi Tap
Billi Taps

Water dispense options & combinations

Here at Wellbeing Group we have a water dispense system that offers any range and combination of water types, so you can deliver a variety of hydration possibilities to your employees and visitors. Many of our products are available in a stunning range of colours and finishes also.

 

– Chilled and Ambient

– Chilled and Sparkling

– Chilled, Ambient and Sparkling

– Chilled, Hot and Sparkling

– Chilled, Ambient and Hot

Check out the water dispenser that’s rigth for you here

Office Water Tap

Chilled

Hot

Ambient

Sparkling

You can browse our range of Water Dispensers here to select your favourite. Get in touch with our friendly knowledgeable sales team who can advise on the best options based on your specifications. 01905 337187

Stay hydrated at work

How to choose the best water dispenser for an office?

How to choose the best water dispenser for an office?

Boiling Water Taps

Water Dispensers

Coffee Machines

Vending Machines

Coffee & Consumables

Service & Maintenance

How to choose the best water dispenser for an office?

Wellbeing Group offer a range of water dispensers to suit every type and size of workplace, helping with how to choose the best water dispenser for an office. We base our water dispensers selection advise based around on the number of people in an office. The larger the office, the larger the machine needed to cater for the workplace.

From there it’s all about styling preferences and functions you’d like your water dispenser to perform, for example, do you need it to dispense hot water, chilled water or sparkling water or all of the above.

Discover our range here or discuss your requirements with our friendly team of experts. 01905 337187

Office Water Dispensers
Office Water Dispensers

Useful water dispenser guides 

Our website has you the customer in mind to help how to choose the best water dispenser for an office and make ordering process very simple and clear. It has very useful icons and symbols to help identify which products can dispnse different types of water but also how many office staff each system is suitable for.

For our design and fit out and facilities management customers, we have also provided a clear breakdown of each taps energy performance capabilities, dimensions and the requirements for installation, power and water supply. Of course a breakdown of purchase and lease pricing, for which we offer flexible payments plans. If there is still anything you happen to be unsure about you can still speak to our experts in a our service team to help you figure out the best water dispenser for your workplace.

Billi Tap
Billi Taps

Water dispense options & combinations

Here at Wellbeing Group we have a water dispense system that offers any range and combination of water types, so you can deliver a variety of hydration possibilities to your employees and visitors. Many of our products are available in a stunning range of colours and finishes also.

 

– Chilled and Ambient

– Chilled and Sparkling

– Chilled, Ambient and Sparkling

– Chilled, Ambient and Hot

Check out the water dispenser that’s rigth for you here

Office Water Tap

Chilled

Hot

Ambient

Sparkling

If you’re still unsure on how to choose the best water dispenser for an office, You can browse our range of Water Dispensers to select your favourite.

Get in touch with our friendly knowledgeable sales team who can advise on the best options based on your specifications. 01905 337187

Stay Hydrated at Work

Can I rent a water dispenser for an office?

Can I rent a water dispenser for an office?

Boiling Water Taps

Water Dispensers

Coffee Machines

Vending Machines

Coffee & Consumables

Service & Maintenance

Can I rent a water dispenser for an office?

Can I rent a water dispenser for an office – Is a question we asked get asked a lot by potential customers.

At Wellbeing Group all our water dispensers are available to lease or purchase. Our lease plans are very affordable. View our entire range of office water dispensers with purchase and lease prices listed. Once you’ve found the machine you like, feel free to fill in an enquiry form or call us to discuss your requirements further on 01905 337187

Water Dispensers
Water Taps

Water Dispenser Lease Example 

Based on Nebraska Pro Floorstanding Model 

Office Staff

36 Month Lease

£9.99

p/w

Purchase Price

£949

Water Dispenser Lease Options 

With various different lease plan options you can fix your monthly costs for an agreed period. Flexibility to spread your payments over 3 to 5 years.

  • Bi – Annual service & maintenance visits
  • Filter changes
  • Full account management
  • Full training on machine operation and cleaning
  • Access to expert service team for over the phone support
  • Free delivery on consumable orders (over £150)
  • Rapid call out response from nationwide engineers
  • Free biscuits on every visit

The cost of your lease plan will depend on Water Dispense system you opt for. When the lease plan ends you can choose to either terminate the lease plan and we will arrange to uninstall the tap and take it away, or you can decide to extend your lease agreement and carry out the same monthly payments or enquire about buying the tap outright from us at a fixed fee.

Chilled Water Tap

Useful Water Dispenser Considerations 

Our range of stylishly designed energy efficient filtered water systems that offer a reliable performance, have changed the game for dispensing water in commercial and working environments.

There are a number of important points to consider when specifying, but it’s worth starting with the following questions:

1. What water dispense options do you require?

From a single dispenser you can now get Chilled, Ambient, Sparkling & Hot Water. You can have a combination of these options or all three depending on the requirements of your workplace.

2. How many people will be using a water dispense system in your office?

Our range of water coolers are available in different capacities to cope with the demand of any office big or small. Our helpful icons on our website help identity each products capacities by the number of staff you have in your offices.

You can browse our range of Water Dispensers here to select your favourite. Get in touch with our friendly knowledgeable sales team who can advise on the best options based on your specifications. 01905 337187

Service & Maintenance Plans

Silver – includes routine servicing and replacement filters (both scale and taste filters)

Gold – includes routine servicing, replacement filters and covers all labour charges on any break downs

Platinum – full package which includes servicing, filters, labour charges and replacement parts

Basic

SILVER

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

Advanced

GOLD

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

Premium

PLATINUM

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

 

Six Benefits of a Service & Maintenance Plan:

  • Proactive preventative maintenance helps to avoid break downs

  • Dedicated scale management plan based on your local conditions to maximise energy & unit efficiency

  • Filters are changed on time which ensures a consistent taste and reduces the risk of lime scale build up

  • Easier to budget for, as all costs can be worked out at the start of the year

  • Priority service as your unit can be logged onto our service system ahead of time

  • Save money on standard Pay as You Go service rates and ad hoc visits.

  • One phone number and a dedicated service email which you can log any service requests

 

So to answert your question – Can I rent a water dispenser for an office? Yes you can! And with all the support and aftercare along with it.

Stay hydrated at work