RESOURCES

FAQs

Our comprehensive FAQ page is designed to help you find solutions to potential trouble shooting issues or help assist with general product research and enquiries. Click on a category below to get you to the right place, if you need further assistance our service team experts are on hand to deliver the highest quality aftercare or to discuss your workplace refreshment requirements.

Coffee Machines

Coffee Machine FAQ

Helpful product and troubleshooting guides, so you can keep your workplace coffee flowing smoothly.

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Coffee Machines

Billi Taps FAQ

Everyday operation, troubleshooting and product advice. Quick answers for all things Billi.

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Taps

Zip Taps FAQ

Everyday operation, troubleshooting and product advice. Quick answers for all things Zip.

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Water Dispensers

Water Dispensers  FAQ

Product and servicing related queries and advice to keep your hydration station running smoothly.

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Coffee Machines

Boiling Taps FAQ

Operational, troubleshooting and product advice. Quick answers for all things related to your boiling taps.

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Taps

Vending Machines FAQ

From purchasing, refilling and servicing for our drink, snack and coffee vending machines.

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Resources

Our comprehensive resource library is equipped with video and document guides to help demonstrate and assist with product troubleshooting solutions. 

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Technical Support

Still require further help? Our coffee + water experts are on hand to provide assitance.

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