Service Plans
Wellbeing Group provides exceptionally high quality of support that has positioned us as number one in the minds of customers right across the UK. Our client care support and technical teams are on hand to deliver high quality aftercare.
Basic
Silver
High-quality, rapid personal service with a smile …and Free Biscuits!
Six Monthly Preventative Maintenance Visits (to include full Service and Sanitisation to Industry Standards)
Comprehensive Scale Management Plan (Includes Six Monthly Scale Removal filter replacement)
Advanced
Gold
High-quality, rapid personal service with a smile …and Free Biscuits!
Six Monthly Preventative Maintenance Visits (to include full Service and Sanitisation to Industry Standards)
Comprehensive Scale Management Plan (Includes Six Monthly Scale Removal filter replacement)
Priority Emergency Breakdown Cover – Including all site visits and labour as required (96% of breakdowns are resolved by end of the next working day)
Premium
Platinum
High-quality, rapid personal service with a smile …and Free Biscuits!
Six Monthly Preventative Maintenance Visits (to include full Service and Sanitisation to Industry Standards)
Comprehensive Scale Management Plan (Includes Six Monthly Scale Removal filter replacement)
Priority Emergency Breakdown Cover – Including all site visits and labour as required (96% of breakdowns are resolved by end of the next working day)
Replacement Parts Cover (Including associated labour costs)
Our dedication to market leading service excellence, delivered by industry experts.
Wellbeing Group provides exceptionally high quality of support that has positioned us as number one in the minds of customers right across the UK. Our client care support and technical teams are on hand to deliver high quality aftercare.
Response Rate
2 Hours
Our rapid response mantra ensures all customer queries are responded to within 2 hours. Our expert technical team, can often solve issues remotely saving you money on call-outs.
Next Day Resolution
95%
Our skilled Nationwide based team of engineers are able to resolve 95% of all call outs by the end of the next working day. We always attempt to reduce any distruption to your business.
Tailored Service & Installs
We work around your business
Account Management
Dedicated assigned team
Rapid Response
Technical support + call outs
Flexible Finance
Packages to suit all budgets
Awesome Aftercare
Service plans or pay-as-you-go
Coffee Machine Servicing
Service Plans, Filters and more…
Billi Tap Servicing
Service Plans, Filters and more…
Zip Tap Servicing
Service Plans, Filters and more…
Water Dispenser Servicing
Service Plans, Filters and more…
What our customers say…
High quality products and exceptional service
"The quality of the coffee machines and Billi ...High Quality Service and coffee machine
"Very professional, friendly and knowledgeable company. From the selling , fitting and aftercare of our coffee machine and ...Wellbeing consistently delivers
Professional, timely, and trustworthy maintenance services. Their service engineers quickly and effectively resolve any issues —making them an...They go the Extra-mile
"We have always been extremely happy with the service and products offered by Wellbeing group. The drinks from the ...Expert Knowledge
"The Wellbeing group worked with us to sort out a ZipTap and ultimately managed to get it working. Thank you"Absolutely top class service
"Super efficient engineers, super efficient admin team and super efficient water coolers. Highly recommend!"Awesome company, excellent service
I would definitely recommend you give them a call, and yes when you do call them the phone is ...Rapid & Reliable Service
Wellbeing supply our bean to cup coffee machines, water coolers and Billi taps, all of which are very reliable ...Quality & Reliability
"Our watercooler has been working hard over this summer heatwave. It's never let us down once. Backed up by fast ...Attention to detail
"A Wellbeing engineer attended our site to service our water cooler and boiler. I can say without doubt his attention ...Facilities Management Partners
Wellbeing Group work with facilities management companies providing scheduled and reactive service, maintenance and repair visits for boiling water taps, water dispensers and office coffee machines. With a dedicated in-house account management and service teams delivery market leading support and after care.
A flexible approach to servicing, adapting to your schedules offering a range of service plans to support budgets and specific client requirements.
Specialised approach to refreshment systems maintenance and repairs, enables you to experience improved client satisfaction and servicing efficiencies.
A consideration of ergonomics, utlility feeds and accesibility, tailored to any refreshment point each coffee and water system.
Dedicated account management with service & technical teams offering friendly, expert after care and nationwide engineers for call out visits.
