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sales@thewellbeinggroup.co.uk

01905 337187

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Service & Maintenance

Zip Tap CO2 canisters for sparkling water taps?

You can buy Zip Tap CO2 canister replacements directly from us here at Wellbeing Group. Click here to purchase the correct replacement for your sparkling Zip Tap. On average a Zip Tap CO2 canister will have the capacity to last between 250-350 cups (160 Litres), deending on your carbonation levels.

Wellbeing Group are a Platinum Partner for Zip Tap systems. This means we’re a fully trained and approved contractor for the supply, installation and service of all official Zip Tap products, including filter and CO2 canisters.

Billi Tap System
Billi Tap System

How to replace Zip CO2 canisters for sparkling water taps?

Changing the CO2 Canister on your Zip Tap is super simple. Follow these easy steps and the sparkling water will be flowing again:

Equipment Checklist before you get stared – Protective Gloves / Soapy Water  / Sponge / Shifting Spanner

1. Firstly flick the valve on the regulator at the top on the canister to the off postition to cut any gas coming through.

2. Using the LCD screen press menu > system settings > CO2 settings > CO2 purge > press start. This will release any remaining CO2 from the hoses.

3. Put on protective golves and hold the canister vertical and twist to detached from the regulator at the top. For the larger canisters you’ll need the shifting spanner to remove the regulator from the top of the canister

4. Take the new canister, again hold vertical and twist to attach onto the regulator. For the larger canisters, use the shifting spanner again to tighten the regulator bolt.

5. Once tightened, apply some soapy water around the connection and turn the valve on to check for CO2 leaks.

6. Repeat the process from step 2 to complete another CO2 purge.

Using the LCD screen press menu > system settings > CO2 settings > CO2 purge > press start.

7. Once completed press the green tick, then press CO2 reset and another green tick below and you should be good to go.

If you are struggling with the process, feel free to give our friendly knowledgable service team a call to assist. Alternatively, you can sign up to one of our service plans and one of our nationwide engineers can carry out replacements like this for you.

Zip Command Centre

How often do Zip Tap filters need changing?

Your Zip Tap will require a new filter every 12 months, (or after 30,000 thousand litres) an orange flashing light will appear on your Zip Tap indicating that a filter change is due. You can either purchase these diretly from us to replace yourself, alternatively you can save money and hassle with our service plans and one of our engineers will come out to replace this for you.

Wellbeing Group are a Platinum Partner for Zip Tap systems. This means we’re a fully trained and approved contractor for the supply, installation and service of all Zip Tap products and we offer Zip Tap service plans to help you save money and time, we handle all the admin around your product so you can focus on the day to day.

Speak to a member of our team about service plans costs or head over to our Zip Tap Filters page to purchase the filter you require to change yourself.

Zip Tap Systems
Boiling Tap Filters

Six Benefits of a Zip Tap Maintenance Plan:

  • Proactive preventative maintenance helps to avoid break downs

  • Dedicated scale management plan based on your local conditions to maximise energy & unit efficiency

  • Filters are changed on time which ensures a consistent taste and reduces the risk of lime scale build up

  • Easier to budget for, as all costs can be worked out at the start of the year

  • Priority service as your unit can be logged onto our service system ahead of time

  • Save money on standard Pay as You Go service rates and ad hoc visits.

  • One phone number and a dedicated service email which you can log any service requests

Service & Maintenance Plans

Silver – includes routine servicing and replacement filters (both scale and taste filters)

Gold – includes routine servicing, replacement Zip filters and covers all labour charges on any break downs

Platinum – full package which includes servicing, filters, labour charges and replacement parts

Basic

SILVER

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

Advanced

GOLD

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

Premium

PLATINUM

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

 

Visit our Zip Tap Service Page for more details and get in touch with our friendly knowledgeable team who can advise on the best options and pricing based on the solutions you need. 01905 337187

Zip Tap CO2 canister replacement for sparkling water taps? – If you still require help with selecting the correct product, call our sales team on 01905 337187.

 

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