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FACILITIES MANAGEMENT

CASE STUDIES

FAQ

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CONTACT

sales@thewellbeinggroup.co.uk

01905 337187

Zip Tap Service & Repair

Zip Tap Service & Repair

Boiling Water Taps

Water Dispensers

Coffee Machines

Vending Machines

Coffee & Consumables

Service & Maintenance

Zip Tap Service and Repair

Wellbeing Group are a Platinum Partner for Zip Tap systems. This means we’re a fully trained and approved contractor for the supply, installation and service of all Zip Tap products. 

This also means we can service and repair any Zip tap system whether you are an existing Wellbeing Group customer or not. You could have bought your Zip Tap from anyone but we will still happily resolve your issue for you, our service standards are industry leading and we promise a rapid response to your issues.

There are two options – You can pay for a call-out each time for us service your Zip Tap and any additional labour or parts required to repair the system. Alternatively you can sign up to our annual service plans which are designed to save you time and money and provide peace of mind for ongoing bi-annual servicing of your Zip Tap including filter changes. You can see what’s included in each of our plans below.

Zip Tap

Six Benefits of a Zip Tap Maintenance Plan:

  • Proactive preventative maintenance helps to avoid break downs

  • Dedicated scale management plan based on your local conditions to maximise energy & unit efficiency

  • Filters are changed on time which ensures a consistent taste and reduces the risk of lime scale build up

  • Easier to budget for, as all costs can be worked out at the start of the year

  • Priority service as your unit can be logged onto our service system ahead of time

  • Save money on standard Pay as You Go service rates and ad hoc visits.

  • One phone number and a dedicated service email which you can log any service requests

Service & Maintenance Plans

Silver – includes routine servicing and replacement filters (both scale and taste filters)

Gold – includes routine servicing, replacement Zip filters and covers all labour charges on any break downs

Platinum – full package which includes servicing, filters, labour charges and replacement parts

Basic

SILVER

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

Advanced

GOLD

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

Premium

PLATINUM

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

 

You can browse our range of Zip Taps here to select your favourite. Get in touch with our friendly knowledgeable sales team who can advise on the best options based on your specifications. 01905 337187

Is Ventilation required for a Zip Tap?

Is Ventilation required for a Zip Tap?

Boiling Water Taps

Water Dispensers

Coffee Machines

Vending Machines

Coffee & Consumables

Service & Maintenance

Is ventiliation required for a Zip Tap?

Billi Undercounter
Zip Unit

Dut to the sophisticated technology, Zip under-counter system do not require much additional ventilation space, so no cutting of the cabinet doors for ventilation, meaning it won’t interfere with your kitchen design. The clearence space required for the undercounter unit is H300 x W150 x D150. All of this falls within the space requirements required for install anyway, it’s advisable however to leave this space if you store anything in the proximity of the system.

Zip Tap Ventilation – Install Space Consideration 

Depending on the type of Zip and the capacity you opt for will determine the size of the Zip Tap undercounter system. The most important thing to consider is if you have a minium undercounter space of W600 x H500mm availble for our engineers to be able to install a Zip Tap systme for you. The size differences are outlined below and the correct size for each Zip tap are displayed in the Zip Tap section on our website.

Size 1

H 280mm

W 313mm

D 333mm

Size 2

H 280mm

W 333mm

D 478mm

Size 3

H 333mm

W 339mm

D 483mm

Size 4

H 373mm

W 500mm

D 520mm

Zip Tap

Useful Zip Tap guides 

For our design and fit out and facilities management customers, we have also provided a clear breakdown of each taps energy performance capabilities, dimensions and the requirements for installation, power and water supply. And of course a breakdown of purchase and lease pricing, for which we offer flexible payments plans. If there is still anything you happen to be unsure about you can still speak to our experts in a our service team to help you figure out the best Zip Tap for your workplace.

Zip

For our design and fit out and facilities management customers, we have also provided a clear breakdown of each taps energy performance capabilities, dimensions and the requirements for installation, power and water supply. And of course a breakdown of purchase and lease pricing, for which we offer flexible payments plans. If there is still anything you happen to be unsure about you can still speak to our experts in a our service team to help you figure out the best Zip Tap for your workplace.

Zip Taps

Zip Tap water dispense options & combinations

We stock every single dispense option available in the Zip Tap range, so depending on your budget and workplace requirements, here at Wellbeing Group we have Zip system that will be a perfect addition to any office. Don’t forgot our stunning range of colours and finishes also.

– Boiling

– Chilled

– Chilled & Sparkling

– Boiling & Chilled

– Boiling & Ambient

– Boiling, Chilled & Sparkling

– Boiling, Chilled & Sparkling with Hot & Cold

Check out the Zip Tap that’s rigth for you here

Zip Tap

Chilled

Boiling

Ambient

Sparkling

You can browse our range of Zip Taps here to select your favourite. Get in touch with our friendly knowledgeable sales team who can advise on the best options based on your specifications. 01905 337187

Boiling Taps vs Kettles

How energy efficient are Zip Taps compared to kettles?

How energy efficient are Zip Taps compared to kettles?

Boiling Water Taps

Water Dispensers

Coffee Machines

Vending Machines

Coffee & Consumables

Service & Maintenance

How energy efficient are Zip Taps compared to kettles?

Zip Tap
Billi Taps

Greener & Leaner

Zip Taps are 95% efficient at turning electricity into boiling water, making it much cheaper to run than boiling a kettle. Zip taps also create no water waste and the water being dispensed in filtered every time for a cleaner taste and more hygienic water.

As a well as being quick and convenient, boiling water taps are a greener option as well. Sustainability is becoming increasingly important to businesses so by opting for a tap over a kettle, you’ll be saving energy and also saving yourself money in the long run. Many people are prone to overfilling kettles and they waste water and energy in the process. With a boiling water tap, it makes it simple to pour exactly how much water you like, which reduces waste. They’re more energy-efficient than a kettle and the average daily running cost is around 9p.

Wellbeing Group are a Platinum Partner for Zip Tap systems. This means we’re a fully trained and approved contractor for the supply, installation and service of all Zip Tap products. 

 

Packed with Super Advanced Technology

Power Pulse Boiling Technology

Patented Zip PowerPulseâ„¢ technology is the most efficient way of heating and maintaining set boiling water temperature. Unlike other heating systems, PowerPulseâ„¢ delivers a precise amount of energy to the heating element and this combined with bespoke water circulation technology ensures that the temperature is precisely maintained.

PowerPulseâ„¢ delivers instantaneous small energy bursts efficiently instead of overheating and cooling, which wastes energy and results in boiling water at inconsistent temperatures.

Delivering hotter and more consistent boiling water temperature in every cup of tea or coffee.

Direct Dry Chilling Technology

Our high performance closed refrigeration system has been refined with in-house expertise and experience, which has led to our Direct DryChilling innovation.

A lightweight aluminium MicroChannel Condenser delivers advanced heat transfer capabilities, enabling the system’s overall cooling efficiencies.

Rapid chilling and heat transfer technology delivers perfectly chilled water consistently at the ideal temperature.

Cold Core Compression

A smart shift in our technology resulted in dramatically improved sparkling water, which can only be achieved at lower temperatures.

Chilled water is jetted into the centre of the solid aluminium block to produce irregular atomised particles enabling better carbonation under pressure in the cold, turbulent environment.

We call this our bespoke ColdCore Compression technology, which ensures greater volumes of irresistible lightly sparkling water for you to enjoy instantly.

Zip Command Centre

The versatility of a Zip Tap

It’s not only the boiling aspect to consider when you consider how a Zip Tap could save you money. They are practical and versatile, offering instant boiling, chilled and sparkling water, removing the need to spend money on other appliances like water coolers, since a Zip Tap does the job of a water dispenser and a kettle, which also frees up more space and creating a less cluttered office environment.

Zip Tap water dispense options & combinations

We stock every single dispense option available in the Zip Tap range, so depending on your budget and workplace requirements, here at Wellbeing Group we have Zip system that will be a perfect addition to any office. Don’t forgot our stunning range of colours and finishes also.

– Boiling

– Chilled

– Chilled & Sparkling

– Boiling & Chilled

– Boiling, Chilled & Sparkling

– Boiling, Chilled & Sparkling with Hot & Cold

Check out the Zip Tap that’s rigth for you here

Zip Tap

Chilled

Boiling

Ambient

Sparkling

You can browse our range of Zip Taps here to select your favourite. Get in touch with our friendly knowledgeable sales team who can advise on the best options based on your specifications. 01905 337187

How energy efficient are Zip Taps compared to kettles? If you still need assurances around your enquiry, feel free to contact our friendly team of experts.

 

Boiling Taps vs Kettles

 

Can I rent or lease Zip Taps?

Can I rent or lease Zip Taps?

Boiling Water Taps

Water Dispensers

Coffee Machines

Vending Machines

Coffee & Consumables

Service & Maintenance

Can I rent or lease Zip Taps?

Yes, you can rent or lease Zip Taps. We have flexible lease payment plans across our entire range of Zip Taps. We offer very competitve pricing on both outright purchase or leasing costs, especially with the added extras you can benefit from.

Wellbeing Group are a Platinum Partner for Zip Tap systems. This means we’re a fully trained and approved contractor for the supply, installation and service of all Zip Tap products. 

Zip Hydro Tap

Zip Tap Lease Example 

Based on Zip Hydro Tap G5 Boiling & Chilled 100/75 

Office Staff

36 Month Lease

£29.25

p/w

60 Month Lease

£18.11

p/w

Purchase Price

£3621

Zip Tap Lease Options 

With various different lease plan options you can fix your monthly costs for an agreed period. Flexibility to spread your payments over 3 to 5 years.

  • Bi – Annual service & maintenance visits
  • Filter changes
  • Full account management
  • Full training on machine operation and cleaning
  • Access to expert service team for over the phone support
  • Free delivery on consumable orders (over £150)
  • Rapid call out response from nationwide engineers
  • Free biscuits on every visit

The cost of your lease plan will depend on the Zip Tap system you opt for. When the lease plan ends you can choose to either terminate the lease plan and we will arrange to uninstall the tap and take it away, or you can decide to extend your lease agreement and carry out the same monthly payments or enquire about buying the tap outright from us at a fixed fee.

Zip Tap

Useful Zip Tap Considerations 

Zip are global market leaders in the manufacture of Instant Boiling and Chilled Filtered Drinking Water Systems. Their range of stylishly designed energy efficient filtered water systems that offer a reliable performance, have changed the game for dispensing water in commercial and working environments. Goodbye Kettles!

There are a number of important points to consider when specifying, but it’s worth starting with the following questions:

1. What water dispense options do you require?

Zip Taps have their very own dual-temperature dispense technology featuring options for chilled, boiling and sparkling water. You can have a combination of these options or all three depending on the requirements of your workplace.

2. How many people will be using the Zip Tap system in your office?

Our range of Zip Taps are availabel in different capacities to cope with the demand of any office big or small. Our helpful icons on our website help identity each products capacities by the number of staff you have in your offices.

You can browse our range of Zip Taps here to select your favourite. Get in touch with our friendly knowledgeable sales team who can advise on the best options based on your specifications. 01905 337187

Can I rent or lease Zip Taps? If you still need to speak with someone regarding your enquiry, feel free to speak to a memeber of our friendly expert team.

 

Boiling Taps vs Kettles

How big is the Zip Tap under counter system?

How big is the Zip Tap under counter system?

Boiling Water Taps

Water Dispensers

Coffee Machines

Vending Machines

Coffee & Consumables

Service & Maintenance

How big is the Zip Tap under counter system?

Billi Undercounter
Zip Unit

Depending on the type of Zip and the capacity you opt for will determine the size of the Zip Tap under counter system. The most important thing to consider is if you have a minium under counter space of W600 x H500mm availble for our engineers to be able to install a Zip Tap systme for you. The size differences are outlined below and the correct size for each Zip tap are displayed in the Zip Tap section on our website.

Size 1

H 280mm

W 313mm

D 333mm

Size 2

H 280mm

W 333mm

D 478mm

Size 3

H 333mm

W 339mm

D 483mm

Size 4

H 373mm

W 500mm

D 520mm

Billi Undercounter

Useful Zip Tap guides 

For our design and fit out and facilities management customers, we have also provided a clear breakdown of each taps energy performance capabilities, dimensions and the requirements for installation, power and water supply. And of course a breakdown of purchase and lease pricing, for which we offer flexible payments plans. If there is still anything you happen to be unsure about you can still speak to our experts in a our service team to help you figure out the best Zip Tap for your workplace.

Zip

For our design and fit out and facilities management customers, we have also provided a clear breakdown of each taps energy performance capabilities, dimensions and the requirements for installation, power and water supply. And of course a breakdown of purchase and lease pricing, for which we offer flexible payments plans. If there is still anything you happen to be unsure about you can still speak to our experts in a our service team to help you figure out the best Zip Tap for your workplace.

Zip Taps

Zip Tap water dispense options & combinations

We stock every single dispense option available in the Zip Tap range, so depending on your budget and workplace requirements, here at Wellbeing Group we have Zip system that will be a perfect addition to any office. Don’t forgot our stunning range of colours and finishes also.

– Boiling

– Chilled

– Chilled & Sparkling

– Boiling & Chilled

– Boiling & Ambient

– Boiling, Chilled & Sparkling

– Boiling, Chilled & Sparkling with Hot & Cold

Check out the Zip Tap that’s rigth for you here

Zip Tap

Chilled

Boiling

Ambient

Sparkling

You can browse our range of Zip Taps to select your favourite. Get in touch with our friendly knowledgeable sales team who can advise on the best options based on your specifications. 01905 337187

Boiling Taps vs Kettles

How many people can Zip Taps cater for?

How many people can Zip Taps cater for?

Boiling Water Taps

Water Dispensers

Coffee Machines

Vending Machines

Coffee & Consumables

Service & Maintenance

How many people can Zip Taps cater for?

Useful Zip Tap guides 

There is a Zip Tap available in our range for every office big or small. Each specification of Zip Tap comes in a variety of capacities. Our website offers a very clear and concise guide to every product based on the system capacities by translating all the jargon into a helpful icon to indicate how many staff each Zip Tap is suitable for.

Our Zip Taps can provide hydration for offices up 100 people. If your company has more staff than this, or your office space is vast and across different levels, it may be advisable to get more than one system.

Zip Features

For our design and fit out and facilities management customers, we have also provided a clear breakdown of each taps energy performance capabilities, dimensions and the requirements for installation, power and water supply. And of course a breakdown of purchase and lease pricing, for which we offer flexible payments plans. If there is still anything you happen to be unsure about you can still speak to our experts in a our service team to help you figure out the best Zip Tap for your workplace.

Zip Features

Zip Tap water dispense options & combinations

We stock every single dispense option available in the Zip Tap range, so depending on your budget and workplace requirements, here at Wellbeing Group we have Zip system that will be a perfect addition to any office. Don’t forgot our stunning range of colours and finishes also.

– Boiling

– Chilled

– Chilled & Sparkling

– Boiling & Chilled

– Boiling, Chilled & Sparkling

– Boiling, Chilled & Sparkling with Hot & Cold

Check out the Zip Tap that’s rigth for you here

Zip Tap

Chilled

Boiling

Ambient

Sparkling

You can browse our range of Zip Taps to select your favourite. Get in touch with our friendly knowledgeable sales team who can advise on the best options based on your specifications. 01905 337187

Boiling Taps vs Kettles