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FACILITIES MANAGEMENT

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FAQ

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CONTACT

sales@thewellbeinggroup.co.uk

01905 337187

Zip Hydroboil & HydroTap Servicing

Zip Hydroboil & HydroTap Servicing

Boiling Water Taps

Water Dispensers

Coffee Machines

Vending Machines

Coffee & Consumables

Service & Maintenance

Zip Hydro Tap & HydroBoil Servicing

Keeping your Zip Hydroboil or HydroTap in good condition is the best way to get the best return on your investment.   There’s an element that you can do yourself, such as keeping your Zip tap and the unit under the counter clean, and then the rest really needs to be left to a Zip tap service engineer who will change the filter when required and carry out a service of the unit.  A regular service (usually every 6 – 12 months) is a good idea as the Zip engineer can check wear and tear and descale the hot tank if necessary.  Helpful tip – when wiping down your Zip tap, use a cloth with warm water and a little mild soap, don’t use any strong chemicals as they could start corroding the metal and paintwork.

Choose Wellbeing Group for your Zip Hydroboil & HydroTap Servicing.  Our team of service engineers have worked on Zip products for many years and have some of the best knowledge in the industry.  We can offer a one of service on your Zip tap or an ongoing maintenance plan to cover your tap for 12 months at a time.  There are three Zip maintenance packages to choose from; Silver, Gold and Platinum depending on the level of cover you require.  Having a Zip maintenance plan with us makes it easier for you to budget for and gives you peace of mind that it will be serviced and filters changed on time.  Once a service visit is complete, you will receive an electronic copy of the Zip service report for your records.

If you’re relocating office and would like to move your Zip tap with you, we can help!  Please contact our team for a quotation for the works which will be tailored to your requirment.

Unparalleled Customer Care

At Wellbeing Group, we’re passionate about providing outstanding customer service. Our goal is to ensure that each and every client that has a Zip tap installed enjoys a positive experience and receives the maximum return on investment from purchasing a Zip tap.  As an approved Strategic Service and Distribution Partner, our team are more than capable of looking after zip tap maintenance plans for your commercial workspace.

Six Benefits of a Zip Tap Maintenance Plan:

  • Proactive preventative maintenance helps to avoid break downs

  • Dedicated scale management plan based on your local conditions to maximise energy & unit efficiency

  • Filters are changed on time which ensures a consistent taste and reduces the risk of lime scale build up

  • Easier to budget for, as all costs can be worked out at the start of the year

  • Priority service as your unit can be logged onto our service system ahead of time

  • Save money on standard Pay as You Go service rates and ad hoc visits.

  • One phone number and a dedicated service email which you can log any service requests

Hot-Water-Boilers

Silver – includes routine servicing and replacement filters (both scale and taste filters)

Gold – includes routine servicing, replacement filters and covers all labour charges on any break downs

Platinum – full package which includes servicing, filters, labour charges and replacement parts

Basic

SILVER

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

Advanced

GOLD

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

Premium

PLATINUM

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

 

Book a maintenance visit:

Our Zip service technicians are qualified water system experts, trained to professionally service and maintain all Zip products and other brands throughout the UK.

Booking a Zip Tap service call is easy – simply email sales@thewellbeinggroup.co.uk with the details below, and we will do the rest for you:

  • Product Type:
  • Model (if known):
  • Serial Number:
  • Details of the fault:
  • Company Name:
  • Location of the equipment:
  • Contact Name:
  • Contact Number:

If you would prefer to discuss your Zip tap service request over the phone, please call our friendly team on 01905 337187 where will be more than happy to give you our best advice and quotation.

 

Zip Hydro Tap & HydroBoil Servicing – If you would like more advise or to talk to someone about the best solution for you, have a chat with our expert team. 01905 337187

 

Creating an environmentally friendly office

Zip Hot Tap Review

Zip Hot Tap Review

Boiling Water Taps

Water Dispensers

Coffee Machines

Vending Machines

Coffee & Consumables

Service & Maintenance

Zip Hot Tap Review – Zip HydroTap Wave

Honest Zip Hot Tap Review. Introducing the latest touch-free technology from the creators of the world’s most advanced drinking water system.  With increased consideration around hygiene in the workplace, the new Zip HydroTap Touch Free Wave, with smart infrared sensors, provides a 100% touch-free, safe to use solution for staff to access instant boiling, chilled and sparkling drinking water with a simple wave of the hand.

How to dispense:

To dispense sparkling water activate the top sensor

To dispense chilled water activate the right sensor

To dispense boiling water you must activate both the left and back safety lock sensors

Zip Hydro Tap
Zip Touch Free Wave
Zip Tap Touch Free Wave

This touchless hot tap looks a good idea, it is still early days in the market so will be interesting to see how performs compared to the touchless Billi taps and other rivals.  Downside of this system is that it’s only touchless and if you touch it, it won’t dispense water which could be a potential issue if the infrared sensors fail. Water options available with this touchfree Zip tap:

  • Boiling Water
  • Boiling & Filtered Water
  • Boiling & Chilled Water
  • Boiling, Chilled & Sparkling
  • Chilled Water
  • Chilled & Sparkling Water

To find out more about our range of hot taps for offices and the maintenace packages we supply for boiling water taps, please visit our hot tap page.  If you would like to find out more about our Zip Hot Tap Review, please contact us. Zip taps use air cooled technology which means you will require ventilation in the cupboards.  Some other hot taps use water cooled technology which means you dont need ventilation.  They both have their advantages and our team will be happy to help you decide which system will work best in your office kitchen or tea point.

Benefits of filtered water

Water Cooler Service Plans

Water Cooler Service Plans

Boiling Water Taps

Water Dispensers

Coffee Machines

Vending Machines

Coffee & Consumables

Service & Maintenance

Water Cooler Service Plans – Service & Aftercare

Once your water cooler is installed by one of our engineers, you will need to consider the ongoing maintenance to keep your water dispenser in tip top condition.  The easiest and most cost effective way to do this is to look at our water cooler service plans.  We can also service and repair water coolers that haven’t been installed or supplied by us originally, we work with most leading brands of water coolers including Borg & Overstrom, Oasis, AA First and Cosmetal.

Discover our range of office water dispensers or chat to a member of our team for advise on the best water dispenser for your workplace. 01905 337187

Unparalleled Customer Care

At Wellbeing Group, we’re passionate about providing outstanding customer service. Our goal is to ensure that each and every client that has a water dispenser tap installed enjoys a positive experience and receives the maximum return on investment from purchasing a water dispenser.  

Office Water Dispensers
Office Water Dispensers

5 Benefits of a Water Cooler Maintenance Plan:

  • Proactive preventative maintenance helps to avoid break downs
  • Filters are changed on time which ensures a consistent taste and reduces the risk of lime scale build up
  • Easier to budget for as all costs can be worked out at the start of the year
  • Priority service as the unit can be logged onto our service system ahead of time
  • One phone number and a dedicated service email which you can log any service requests

Silver – includes routine servicing and replacement filters (both scale and taste filters)

Gold – includes routine servicing, replacement filters and covers all labour charges on any break downs

Platinum – full package which includes servicing, filters, labour charges and replacement parts

Basic

SILVER

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

Advanced

GOLD

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

Premium

PLATINUM

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

 

Water Cooler Service Plans – If you require advice on the best way to service your water dispenser, have a chat with our team. 01905 337187

Stay hydrated at work

How Hot is a Billi Tap?

How Hot is a Billi Tap?

How hot is a Billi Tap?

The question is often asked, what temperature is the boiling water dispensed out of a Billi hot tap?

The simple answer provided by our Billi service technicians is:

The minimum temperature a Billi tap can be set at is 80°Cand maximum temperature is 98.9°C, however by default the hot tap set at 98.5°C.

Some may query the fact that this isn’t ‘boiling’ water, however it is much safer as it doesn’t spit when dispensed and is still hot enough for making hot drinks.

Billi Tap systems can dispense filtered boiling, chilled and sparkling water all from one tap, alongside hot and cold water mixer taps for a complete water dispense solution.

We have systems that can deliver one water type (such as filtered boiling or filtered chilled) through to all five water types from a single tap and under-counter unit.

How it works

In the early 90’s, the Billi Research and Development Team took waste heat recovery to a new level. Using heat-exchange technology and applying it to a conventional technology water boiler, the Billi team came up with a new and significant, far reaching idea. In consequence, the product they designed became the world’s first under-counter boiling and chilled drinking water system. This instantly provided perfect temperature drinking water, cup after cup after cup.

Furthermore, they harnessed thermodynamic heat-exchange technology to recover waste heat energy. By harvesting the waste heat generated by the chilled water cooling cycle, they reused it to pre heat the water entering the hot water tank. This design provided a massive CO2 energy saving compared to conventional boiling and chilled units. Billi still leads the market for commercial boiling taps today by using this technology.

Billi Technology

Do you know the optimum temperatures for tea and coffee?

 

Let’s start with tea, black tea needs water to be as close to 100°C As possible to brew properly, therefore the Billi Quadra and Sahara taps are the ideal solution without having to boil the kettle.  Other teas, such as herbal and fruit teas, are more delicate and require cooler temperatures otherwise they will taste too bitter. As the Billi is generally too hot for these types of tea, we recommend adding a splash of cold water onto the tea bag first in order to bring the overall temperature down.  Green tea should be steeped in water between 75-85 Degrees Celsius and the recommended time for steeping green tea is 2-3 minutes, much shorter than black tea..

Getting the right temperature for coffee is just as tricky as tea!  There are many opinions on the ultimate brewing temperature for coffee but as a guide we recommend that water should not be above 90°C for instant coffee or 60°C for filter coffee.  In order to cool the water slightly for your instant coffee, try adding the milk to the coffee first as this will bring the overall temperature down to where it should be.  If you brew coffee with boiling water it can scald the coffee which can affect the taste and leave you with a bitter after taste.

The Billi tap we would recommend to provide you with boiling and chilled water tap for your office is the Quadra range. With several Billi Quadra models available to suit offices from 20 staff to 100 staff, there is an option for everyone.

Why Billi Taps Don’t Need Ventilation In The Cupboard Doors

One challenge which most boiling and chilled taps still face, are under-counter temperatures. The excessive heat build-up under-counter requires ventilation, substantial airspace and in most cases, unsightly ventilation grilles in the cupboard doors themselves.

How Billi Taps Have Overcome This

Using the same waste heat recovery technology, all Billi Quadra systems are cooled by water and DO NOT require under-counter ventilation.

 No grilles, no ducts, no excessively hot cupboards, and especially relevant, no damage to joinery or additional draw on the office air conditioning.

Billi Undercounter
Billi Quadra

Energy Efficiency

Just imagine how fast you could boil your water if it was already hot. It’s a bit like filling a kettle from your hot tap, then boiling that. But in the case of Billi Taps, our technology does just that, except (unlike a kettle), we provide water that is filtered to give a pure odourless, sediment-free taste. This enables Billi to produce a system that uses far less electricity and apart from the very largest commercial unit, the Quadra will run from a 13 amp power supply.

Then with our Time Clock, Sleep Mode and Eco Mode, you can rest knowing that you are saving every day on your energy bills, but still have instant dispense through the days from your Billi Taps.

Useful Billi Tap guides 

For our design and fit out and facilities management customers, we have also provided a clear breakdown of each taps energy performance capabilities, dimensions and the requirements for installation, power and water supply. And of course a breakdown of purchase and lease pricing, for which we offer flexible payments plans. If there is still anything you happen to be unsure about you can still speak to our experts in a our service team to help you figure out the best Billi Tap for your workplace.

Billi Taps

Billi Tap water dispense options & combinations

We stock every single dispense option available in the Billi Tap range, so depending on your budget and workplace requirements, here at Wellbeing Group we have Billi system that will be a perfect addition to any office. Don’t forgot our stunning range of colours and finishes also.

 

– Boiling and Chilled

– Boiling and Sparkling

– Boiling and Ambient

– Chilled and Sparkling

– Boiling and Chilled with Hot & Cold

Check out the Billi Tap that’s rigth for you here

Billi Taps

Chilled

Boiling

Ambient

Sparkling

You can browse our range of Billi Taps here to select your favourite. Get in touch with our friendly knowledgeable sales team who can advise on the best options based on your specifications. 01905 337187

Billi Tap Prices – A Complete Guide

Billi Tap Prices – A Complete Guide

Boiling Water Taps

Water Dispensers

Coffee Machines

Vending Machines

Coffee & Consumables

Service & Maintenance

Billi Tap Prices – A Complete Guide

Wellbeing Group are a Platinum Partner for Billi Tap systems. This means we’re a fully trained and approved contractor for the supply, installation and service of all Billi Tap products and the best Billi Tap prices. 

This also means we can service and repair any Billi tap system whether you are an existing Wellbeing Group customer or not. You could have bought your Billi Tap from anyone but we will still happily resolve your issue for you, our service standards are industry leading and we promise a rapid response to your issues.

There are two options – You can pay for a call-out each time for us service your Billi Tap and any additional labour or parts required to repair the system. Alternatively you can sign up to our annual service plans which are designed to save you time and money and provide peace of mind for ongoing bi-annual servicing of your Billi Tap including filter changes. You can see what’s included in each of our plans below.

How Much Does a Billi Tap Cost?

There are two other aspects to consider when you are looking at buying a boiling hot tap for your office other than the Billi Tap Prices which are:

  • ongoing maintenance charges

  • the daily running cost.

Let’s start with the initial outlay.  Billi tap prices range largely between £1899 and £5000.  Various factors can influence the price such as the capacity of the Billi tap, the dispense options or a custom colour finish.

Many clients find it useful to lease the Billi tap to help spread the cost over a period of time, this can especially be a help when larger investments have already been made into an office refurbishment.  Installation costs for a Billi tap are usually just a one off providing the engineer can successfully install the equipment in one day, we can give you a price for your Billi tap installation once we are aware of the worktop material and cupboard layouts.

Take a closer look at our price ranges for Billi Taps.

Billi Taps

There isn’t a way to skip the ongoing maintenance costs of a Billi tap, if a tap isn’t maintained and Billi filters replaced, it will only be a matter of time before it breaks down resulting in expensive Billi repair costs.  It is much better to have a planned maintenance agreement in place as it gives you peace of mind that the equipment is being looked after, it’s serviced on time and much easier for you to budget for.    At Wellbeing Group we offer 3 levels of cost effective service plans for Billi taps; silver, gold and platinum.  Each plan has a different level of cover and priced accordingly.  Our Billi service engineers are equipped for quick call out response times to fix your Billi tap.

The biggest cost saver of a Billi tap compared to a kettle is the daily running cost.  Kettles use a tremendous amount of electricity by heating up cold water throughout the day, the cost of boiling a kettle of approx. 1.5litres is around 2.5p!  The Billi tap uses heat exchange technology where any head generated from the water chiller is harvested and used to help heat the hot water which saves a lot of energy.  The running cost of a Billi is around 9p per day (depending on the size of your workforce).

Any other combined hot & cold drinking water tap uses a fan to take the heat away from the chiller, this creates warm cupboards and is using extra electricity all the time the chiller is in use.  Thanks to the innovation of the Billi tap that this once wasted heat is now useable for a good cause.

Six Benefits of a Billi Tap Maintenance Plan:

  • Proactive preventative maintenance helps to avoid break downs

  • Dedicated scale management plan based on your local conditions to maximise energy & unit efficiency

  • Filters are changed on time which ensures a consistent taste and reduces the risk of lime scale build up

  • Easier to budget for, as all costs can be worked out at the start of the year

  • Priority service as your unit can be logged onto our service system ahead of time

  • Save money on standard Pay as You Go service rates and ad hoc visits.

  • One phone number and a dedicated service email which you can log any service requests

Billi Taps

Silver – includes routine servicing and replacement filters (both scale and taste filters)

Gold – includes routine servicing, replacement Billi filters and covers all labour charges on any break downs

Platinum – full package which includes servicing, filters, labour charges and replacement parts

Basic

SILVER

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

Advanced

GOLD

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

Premium

PLATINUM

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

 

Book a maintenance visit:

Our Billi service technicians are qualified water system experts, trained to professionally service and maintain all Billi products and other brands throughout the UK.

Booking a Billi service call is easy – simply email sales@thewellbeinggroup.co.uk with the details below, and we will do the rest for you:

  • Product Type:
  • Model (if known):
  • Serial Number:
  • Details of the fault:
  • Company Name:
  • Location of the equipment:
  • Contact Name:
  • Contact Number:

If you would prefer to discuss your Billi tap service request over the phone, please call our friendly team on 01905 337187 where will be more than happy to give you our best advice and quotation.

 

Billi Tap Prices – If you would like to chat in depth about your requirements and budget, speak to our team of experts. 01905 337187

 

Are Billi Taps Eco-Friendly?

Is it Billie Tap or Billy Tap?

Is it Billie Tap or Billy Tap?

Boiling Water Taps

Water Dispensers

Coffee Machines

Vending Machines

Coffee & Consumables

Service & Maintenance

Is it Billie or Billy Tap? Where does the name ‘Billi’ Tap come from?

Firstly, let’s get the spelling of the Billi tap right as some people call it a Billy tap or a Billie tap, we can see why as most of us would have a friend or know someone called Billy.

Billi was founded in Australia and the name derived from the Australian billycan which is commonly known as a billy.  The billy can is a cooking pot, basically a metal bucket, which is used for boiling water or cooking over a campfire.  It is a very simple but effective way to heat water with hardly any equipment required.

Moving on to the 21st Century, we have made life easier for you and the Billi tap provides boiling water without the bother of making a campfire in your office!  The Billi undercounter tap is also incredibly energy efficient by using heat exchange technology.

Billi Tap systems can dispense filtered boiling, chilled and sparkling water all from one tap, alongside hot and cold water mixer taps for a complete water dispense solution.

We have systems that can deliver one water type (such as filtered boiling or filtered chilled) through to all five water types from a single tap and under-counter unit.

Wellbeing Group are a Platinum Partner for Billi Tap systems. This means we’re a fully trained and approved contractor for the supply, installation and service of all Billi Tap products. 

The versatility of a Billi Tap

Billi taps are practical and versatile, offering instant boiling, chilled and sparkling water, removing the need to stand around waiting for the office kettle to boil. They produce high volumes of water during periods of high demand, reducing waiting times and improve efficiency amongst staff in the office. This also means you can save money on purchasing other appliances, since a Billi Tap does the job of a water cooler and a kettle, which also frees up more space and creating a less cluttered office environment.

Billi Taps provide water that is filtered to give a pure odourless, sediment-free taste. They work by harnessing thermodynamic heat-exchange technology to recover waste heat energy ready to be reused to preheat the water entering the hot water tank. They come equipped with a Time Clock, Sleep Mode and Eco Mode so you can make huge savings on your energy bills! This technology allows for peak periods of high demand in the office environment.

Billi Tap water dispense options & combinations

We stock every single dispense option available in the Billi Tap range, so depending on your budget and workplace requirements, here at Wellbeing Group we have Billi system that will be a perfect addition to any office. Don’t forgot our stunning range of colours and finishes also.

 

– Boiling and Chilled

– Boiling and Sparkling

– Boiling and Ambient

– Chilled and Sparkling

– Boiling and Chilled with Hot & Cold

 

Billi Taps

Chilled

Boiling

Ambient

Sparkling

Billi Sahara – boiling and ambient filtered water from 20 to 100 staff

Billi Quadra – boiling and chilled filtered water from 20 to 100 staff

We would recommend multiple taps for any more than 100 users for dispense speed.

Billi Quadra Sparkling – boiling, chilled and sparkling water from up to 60 staff

 

Billi Alpine – chilled filtered water for up to 20 staff

Billi Alpine Sparkling – chilled and sparkling water for up to 20 staff

 

Billi Quadra Plus – boiling and chilled filtered water for up to 100 staff, Plus hot and cold for a mixer tap

Billi Quadra Plus Sparkling – boiling, chilled and sparkling water for up to 60 staff, Plus hot and cold for a mixer tap

Can I rent or lease a Billi Tap unit?

Yes. We have flexible lease payment plans across our entire range of Billi Taps. We offer very competitve pricing on both outright purchase or leasing costs, especially with the added extras you can benefit from.

Wellbeing Group are a Platinum Partner for Billi Tap systems. This means we’re a fully trained and approved contractor for the supply, installation and service of all Billi Tap products. 

Billi Taps
Billi Taps

Billi Tap Lease Example 

Based on Billi Quadra 440 

Office Staff

36 Month Lease

£30.68

p/w

60 Month Lease

£19.00

p/w

Purchase Price

£3799

Billi Tap Lease Options 

With various different lease plan options you can fix your monthly costs for an agreed period. The full rental charge includes installation, servicing, breakdowns and repairs and is no unexpected or hidden costs as part of the agreement.

  • Flexibility to spread your payments over 3 to 5 years
  • Free installation
  • Bi – Annual service & maintenance visits
  • Filter changes
  • Full account management
  • Full training on machine operation and cleaning
  • Access to expert service team for over the phone support
  • Free delivery on consumable orders (over £150)
  • Rapid call out response from nationwide engineers
  • Free bisscuits on every visit

The cost of your lease plan will depend on the Billi Tap system you opt for. When the lease plan ends you can choose to either terminate the lease plan and we will arrange to uninstall the tap and take it away, or you can decide to extend your lease agreement and carry out the same monthly payments or enquire about buying the tap outright from us at a fixed fee.

Useful Billi Tap Considerations 

Billi are global market leaders in the manufacture of Instant Boiling and Chilled Filtered Drinking Water Systems. Their range of stylishly designed energy efficient filtered water systems that offer a reliable performance, have changed the game for dispensing water in commercial and working environments. Goodbye Kettles!

There are a number of important points to consider when specifying, but it’s worth starting with the following questions:

1. What water dispense options do you require?

Billi Taps have their very own dual-temperature dispense technology featuring options for chilled, boiling and sparkling water. You can have a combination of these options or all three depending on the requirements of your workplace.

2. How many people will be using the Billi Tap system in your office?

Our range of Billi Taps are availabel in different capacities to cope with the demand of any office big or small. Our helpful icons on our website help identity each products capacities by the number of staff you have in your offices.

Service & Maintenance Plans

Silver – includes routine servicing and replacement filters (both scale and taste filters)

Gold – includes routine servicing, replacement Billi filters and covers all labour charges on any break downs

Platinum – full package which includes servicing, filters, labour charges and replacement parts

Basic

SILVER

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

Advanced

GOLD

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

Premium

PLATINUM

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

 

You can browse our range of Billi Taps to select your favourite. Get in touch with our friendly knowledgeable sales team who can advise on the best options based on your specifications. 01905 337187

Are Boiling Taps Eco-Friendly?